Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Location: Onsite at Kohler, WI
Opportunity
This technician’s role is one that would be within the quality group of electronics with a focus on intelligent toilets. The main portion of this role will be managing, analyzing, and recording field returned products.
This includes learning and reviewing the customer file within Salesforce and from that data physically evaluating the complaints on the returned products. Analysis will go as deep into the products as possible although will commonly end at finding the root part causing the failure.
Selected candidate would also be required to record, analyze, and present the failures that are found and be able to answer questions related to each failure. The role will also include smaller responsibilities focusing on training, field repairs, as well as creation of decision trees.
Specific Responsibilities
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0 Returns Clerk jobs found in Appleton, WI area