Returns Clerk jobs in Newport News, VA

Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Warehouse Supervisor - Returns
  • Mercana
  • Newport, VA FULL_TIME
  • About the Company: 

    Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting, and home décor accessories.

    Position Summary: 

    The Returns Supervisor, reporting to the Director of Warehouse Operations, is responsible for managing the end-to-end returns process, executing timely and accurate processing of returns, implementing continuous improvement initiatives, training employees on the returns process, managing quality control, and providing leadership and mentorship to warehouse staff. 

    Responsibilities: 

    End-to-End Returns Management: 

    • Manage the entire returns process, from receiving returned items to processing the disposition of returned items (back-to-stock, salvage, or disposal) and processing the sale of salvage items. 
    • Ensure timely, efficient, and accurate daily processing of returns within Mercana’s ReCommerce platform, including put-away and shipment of return sales. 

    Workflow Optimization: 

    • Apply principles of continuous improvement to refine and improve the returns process. 
    • Work closely with the Manager of Reverse Logistics at Head Office to implement best practices and optimize efficiency. 

    Employee Training: 

    • Train warehouse employees on the returns process, including proper handling, processing, and documentation procedures. 
    • Provide ongoing support and guidance to ensure adherence to established procedures and standards. 

    Quality Control Management: 

    • Manage the quality control process at the warehouse, ensuring that returned items are inspected and evaluated according to quality standards. 
    • Conducts regular inventory audits on QC inventory and works with the Quality Control Manager at Head Office to ensure that QC/Quarantine inventory is given a disposition and managed quickly and efficiently. 
    • Implement corrective actions as needed to address quality issues and prevent recurrence. 

    Leadership and Team Development: 

    • Lead, manage and hold accountable warehouse staff. 
    • Serve as a member of the warehouse leadership team, providing mentorship, coaching, and training to staff. 
    • Ensure accountability to tasks and deliverables by setting clear expectations and providing regular feedback. 

    Qualifications: 

    • High school diploma or equivalent; Bachelor's degree preferred. 

    • 3- 5 years proven experience in warehouse operations leadership (as a manger or supervisor), with a focus on returns management. 

    • Strong technical warehousing skills (systems and equipment), experience in inventory control. 

    • Strong understanding of quality control processes and continuous improvement methodologies. 

    • Excellent communication and interpersonal skills. 

    • Leadership qualities with the ability to mentor, coach, and motivate a team. 

    • Detail-oriented with strong organizational and problem-solving skills. 

    • Proficiency in Microsoft Office Suite and warehouse management systems. 

     

     

     

     

     

  • Just Posted

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(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)
  • Sam's Club
  • WILLIAMSBURG, VA OTHER
  • Position Summary...What you'll do...Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).Drive and implement the business plan for area of ...
  • 13 Days Ago

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Store Clerk
  • MHC Property Management L.P.
  • Urbanna, VA FULL_TIME
  • With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Store Clerk in Urbanna, Vi...
  • 9 Days Ago

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Store Clerk
  • MHC Property Management L.P.
  • Gloucester, VA FULL_TIME
  • With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Store Clerk in Gloucester,...
  • 9 Days Ago

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Receiving Clerk
  • Howmet Aerospace
  • Hampton, VA FULL_TIME
  • Howmet Aerospace , headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary busin...
  • 10 Days Ago

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Produce clerk
  • The Kroger Co.
  • Hampton, VA FULL_TIME
  • Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in rea...
  • 14 Days Ago

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0 Returns Clerk jobs found in Newport News, VA area

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Toyota Hampton Parts Advisor
  • Classic Toyota of Hampton
  • Hampton, VA
  • Toyota of Hampton is in need of a professional parts advisor to help with our growing business. Our newest team members ...
  • 3/17/2024 12:00:00 AM

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PT Customer Service Leader
  • Food Lion
  • Hampton, VA
  • At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful career...
  • 3/17/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Hampton, VA
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/17/2024 12:00:00 AM

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PRODUCE/CLERK
  • Kroger
  • Suffolk, VA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/16/2024 12:00:00 AM

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STORE/NIGHT CLERK
  • Kroger
  • Portsmouth, VA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/16/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Hampton, VA
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/15/2024 12:00:00 AM

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Courtesy Clerk/Grocery Bagger
  • Kroger
  • Hampton, VA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/14/2024 12:00:00 AM

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Grocery Clerk
  • Kroger
  • Smithfield, VA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/14/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Clerk jobs
$31,089 to $39,794
Newport News, Virginia area prices
were up 1.2% from a year ago

Returns Clerk in Clarksville, TN
Processes returns from the loop in a timely manner.
January 17, 2020
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Use these resumes as templates to get help creating the best Returns Clerk resume.
January 08, 2020
Returns Clerk in Saint Petersburg, FL
Based on our compensation data, the estimated salary potential for Returns Clerk will increase 37 % over 5 years.
December 28, 2019