Returns Manager jobs in Boca Raton, FL

Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

Recently Added Returns Manager jobs

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Returns Clerk
  • BrandsMart
  • Beach, FL FULL_TIME
  • We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job – it is a career with purpose.

    Returns Clerk

    Summary:
    The Returns Clerk must be able to handle customer problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer. Knowledge of BrandsMart USA return and exchange policies. Properly and accurately process customer returns of merchandise and exchanges. Assist in customer inquiries. In specific locations, receive and document customer merchandise for repairs and prepare for transport to the BrandsMart Service Corporation Center.

    Duties and Responsibilities:
    • Accept returns based on BrandsMart USA’s return and refund and exchange policies in accordance with the current policy for that item.
    • Greet each customer in such a way as to make the customer feel genuinely welcome.
    • Handle all customer problems and complaints. All customer complaints or problems must be handled quickly and in a courteous and efficient manner. The Returns Clerk must be able to correctly identify a customer’s difficulty and be able to provide a solution with a minimum of direct supervision.
    • Answer customers inquiries. All customer inquiries must be quickly and efficiently handled. Answers to customer inquiries requiring other departments must be carried out in such a manner as to inconvenience the customer as little as possible.
    • Properly and accurately process and document customer returns of merchandise and exchanges.
    • Knowledge of BrandsMart USA return and exchange policies.
    • Receive merchandise for repair. In specific locations, receive and document customer merchandise for repairs. Accurately prepare transfer forms to track merchandise. Prepare merchandise for safe transport to the BrandsMart Service Corporation Center.
    Required Education, Experience, and Certifications:
    • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities to accurately perform the above requirements.
    • Prior returns experience is required. Prior supervisory experience is preferred. Prior public relations experience is preferred.
    • When a store is located inan area where a language other than English is necessary, fluency in that language will be a preferred skill, depending on the demands of the location.
    Required Skills and Competencies:
    • Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests and similar written materials.
    • Basic English language writing skills for completion of orders, request (inter Company and faxed requests) and other necessary correspondence as may be required.
    • Fluency in spoken English (or other language as may be required for one specific location) for communication with customers sufficiently to be understood and be able to accurately comprehend responses.
    • Basic math skills, including multiplication, addition, subtraction, and division, necessary to verify amounts and costs of and costs of repairs and parts and quantities as may be required.
    • Occasionally the ability to grasp, lift or otherwise move goods weighing up to fifty pounds at a distance of twentyfeet.
    • Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as repair orders, transfersand customer inquiries.
    The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.

    BrandsMart Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

    • Employee assistance program
    • Employee purchase program with exclusive discounts
    • Physical and financial well-being programs
    • 401(k) plan with contribution matching
    • Paid time off, including vacation days, sick days, and holidays
    • Life and disability insurance
    • Medical, dental and vision insurance
    • Pay on Demand
    **Benefits vary based on full- and part-time employment status.

    About BrandsMart
    At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career – our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.

    BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
    BrandsMart is an Equal Opportunity Employer.

    #really-Full-Time
  • 8 Days Ago
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Returns Clerk
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • WEST PALM BEACH, FL FULL_TIME
  • Returns Clerk Summary: The Returns Clerk must be able to handle customer problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer....
  • 11 Days Ago
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Lease Returns Sales Consultant
  • Schumacher Auto Group Inc
  • Beach, FL FULL_TIME
  • Description JOIN OUR Schumacher FamilySchumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to i...
  • 7 Days Ago
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S
Manager
  • Steak n Shake
  • Wellington, FL FULL_TIME
  • ManagerJob Description Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on eac...
  • 17 Days Ago
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Manager
  • Cici's Pizza | Parks
  • Deerfield, FL FULL_TIME
  • CiCi's Pizza is great place to work! Our Deerfield Beach location has been open since 1999 under the same owner and has grown every year since! This is a great opportunity for experienced servers, bar...
  • 19 Days Ago
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Manager
  • CiCi's Pizza
  • Deerfield, FL FULL_TIME
  • CiCi's Pizza is great place to work! Our Deerfield Beach location has been open since 1999 under the same owner and has grown every year since! This is a great opportunity for experienced servers, bar...
  • Just Posted
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0 Returns Manager jobs found in Boca Raton, FL area

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Assistant Store Manager (Boca Raton)
  • TravisMathew LLC
  • Boca Raton, FL
  • ** Assistant Store Manager (Boca Raton)** **Job Category****:** Retail **Requisition Number****:** ASSIS02803 Showing 1 ...
  • 4/26/2024 12:00:00 AM
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Executive Director
  • HRA
  • Boynton Beach, FL
  • The Executive Director is totally responsible for the management of the Assisted Living and Memory Care Community.Also, ...
  • 4/26/2024 12:00:00 AM
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Project Manager 1-PM1
  • Pike Corporation
  • Fort Lauderdale, FL
  • Job Description Position Overview: Assures quality workmanship and on time delivery to the client for all projects assig...
  • 4/26/2024 12:00:00 AM
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Supervisory Tax Specialist (TCO Group Manager) NTE 1 year, MBE, MBMP 12 Month Roster
  • Department Of The Treasury
  • Fort Lauderdale, FL
  • Duties WHAT IS THE SB/SE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/w...
  • 4/26/2024 12:00:00 AM
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General Manager
  • Gravity IT Resources
  • Pompano Beach, FL
  • Job Description Job Description Job Title: General Manager Location: Broward County Work Authorization: USC/GC Holder Jo...
  • 4/24/2024 12:00:00 AM
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Assistant Community Manager Part Time - 54
  • LAKESHORE EMPLOYMENT INC
  • Boynton Beach, FL
  • Job Details Level Entry Job Location Whispering Pines 054wp - Boynton Beach, FL Position Type Full Time Education Level ...
  • 4/24/2024 12:00:00 AM
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Director Deal Support
  • Hotwire Communications Ltd
  • Fort Lauderdale, FL
  • JOB OVERVIEW: The Director of Deal Support oversees the financial evaluation process for all market development opportun...
  • 4/24/2024 12:00:00 AM
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O
Director of Operations
  • Obvius Robotics Inc.
  • Fort Lauderdale, FL
  • An exciting opportunity to be in the initial stage of establishing manufacturing operations at OBVIUS Robotics, a well-c...
  • 4/23/2024 12:00:00 AM
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About Boca Raton, Florida

According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Manager jobs
$57,368 to $78,581
Boca Raton, Florida area prices
were up 1.5% from a year ago
View detail

What does a Returns Manager do?

Returns Manager in Petaluma, CA
View the status of your returns at a glance, seeing how many products are approved for return and a breakdown of the types of returns customers submit.
January 14, 2020
Returns Manager in Pensacola, FL
Change language settings, create return groups, and style almost any aspect of the customer returns widget.
January 06, 2020
Returns Manager in Laramie, WY
The Manager is responsible for distribution of work schedules performance management and employee relations.
December 21, 2019