Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Day to Day Tasks:
- Oversee and manage all aspects of the restaurant
- Develop and implement strategies to achieve business goals and targets
- Ensure high-quality customer service and guest satisfaction
- Train, supervise, and motivate staff members to deliver exceptional service
- Monitor and control operational costs and expenses
- Maintain inventory levels and order supplies as needed
- Ensure efficient food production and quality control
- Implement health and safety protocols to ensure a safe working environment
- Handle customer complaints and resolve issues in a timely manner
- Stay updated on industry trends and best practices
Requirements:
- Previous experience in restaurant management is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of kitchen operations, food production, customer service
- Familiarity with POS systems and other relevant software applications
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and ability to make sound decisions under pressure
- Flexibility to work evenings, weekends, and holidays as needed
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
Job Type: Full-time
Pay: $15.85 - $17.00 per year
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Experience level:
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Ability to Relocate:
Work Location: In person
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0 Returns Manager jobs found in Flagstaff, AZ area