Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Temp to hire opportunity with global medical manufacturing company!
Coordinates and conducts inventory, inspection, and reporting of returned product from the field to determine disposition while routing items to the appropriate locations.
• Able to perform all essential Return duties and responsibilities to standards which includes, but not limited to product inventory, processing returns
• Applies knowledge of Unique Device Identification (UDI) System.
• Communicates and assist with nonconforming material
• Monitors reporting of throughput status
• Entries documented and tracked in SAP.
• Contributes and assists with process improvement initiatives
• Assures areas of responsibility are kept in a clean, safe and orderly manner
• Performs other related duties as assigned.
• High school diploma or equivalent
• Experience similar field helpful.
• User of Microsoft Office applications
• Use of SAP preferred but not required
• Travel requirement up to 25%
• Adhere and support KLS Martin’s quality and safety policies and procedures.
• Ability to retrieve and interpret documentation.
• Able to work in a team setting and independently under minimum supervision
• Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
• Problem solving & Decision Making / Adaptability & Flexibility
• High level of customer service displaying positive attitude.
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