Returns Manager jobs in Muskegon, MI

Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Manager
  • Long Road Distillers
  • Grand Haven, MI FULL_TIME
  • Location: Long Road Distillers – Grand Haven
    Supervisor: Director of Operations & Education
    Direct Reports: Long Road – Grand Haven FOH Employees
    Compensation: Salary & Benefits

    POSITION OVERVIEW

    Long Road Distillers is hiring a Front of House Manager to coach our FOH staff, lead our customer experience and build the Long Road brand at our Grand Haven location. This person will believe in and model customer service excellence for our team. They will coach and educate staff, foster a positive workplace culture built on respecting our brand, our customers and our team members, and will be part of a leadership team that is focused on innovation, growth and profitability .

    QUALIFICATIONS

    Ideal candidates will have:

    • Minimum 1 year cocktail bartending experience desired;
    • Minimum 3 years customer service experience;
    • Minimum 2 years management and leadership experience desired;
    • Passionate about brand building;
    • Track record of fostering a positive work environment with a culture of respect;
    • Experience working with craft brands preferred;
    • Understands that setting up their team for success is the number one priority;
    • Able to relate to all different types of people, both as customers and employees;
    • Has positive attitude, and can help others do the same;
    • Able to work long hours, primarily weekends and evenings;
    • Serve Safe Manager or TIPS Manager training prior to start date (employer supported)

    RESPONSIBILITIES

    Essential Duties and Responsibilities to include (but are not limited to):
    • Positively and effectively coach and model LRD standards of service with FOH staff;
    • Supervise floor during Tasting Room hours; including but not limited to greeting customers, expediting cocktails and food, checking in on staff, hosting guests and ensuring cleanliness of all indoor and outdoor areas
    • Handle all aspects of customer experience to ensure guest satisfaction which may include correcting staff or order errors, navigating customer satisfaction complaints and/or assisting guests as needed so that they understand why systems we use are designed for the best possible experiences for all involved;
    • Daily pre-shift with FOH staff, and chef;
    • Ensure FOH staff have all assets needed to ensure successful communication during shift, ie: printed menus and feature sheets;
    • Manage FOH and BOH scheduling;
    • FOH and BOH employee hiring and training;
    • Coordinate systems for training, and implementation of new seasonal cocktails and food menus with Beverage Team and Chef;
    • Work with prep staff to create weekly prep schedule;
    • Be part of cocktail development team
    • Schedule and lead monthly staff meeting;
    • Manage labor costs;
    • Manage costs of goods;
    • Implement and carry out inventory tracking system for FOH
    • Organize and keep updated the Point of Sale software to meet the needs of guests, staff and management for organizational efficiency
    • Execute daily reporting for staff hours, wages, tips, etc
    • Report bi-weekly payroll calculations for FOH staff
  • 20 Days Ago

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Manager
  • KBAM1 LLC
  • Whitehall, MI FULL_TIME
  • JOB SUMMARYMaintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.ESSENTIAL FUNCTIONSRuns shifts effectively to ensure quality p...
  • 21 Days Ago

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Manager
  • Panera Bread
  • Traverse, MI FULL_TIME
  • Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022! What's in it for you?A comprehensive benefit package including health, dental and visionPaid...
  • Just Posted

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Manager
  • Panera Bread
  • Muskegon, MI FULL_TIME
  • Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022! What's in it for you?A comprehensive benefit package including health, dental and visionPaid...
  • Just Posted

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Manager
  • Panera Bread
  • Grand Haven, MI FULL_TIME
  • Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022! What's in it for you?A comprehensive benefit package including health, dental and visionPaid...
  • Just Posted

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MANAGER
  • Culver’s - ODW
  • Traverse, MI FULL_TIME
  • ENTRY LEVEL MANAGER - CULVER’S TC - CHUMS CORNER As a member of our management team, you’ll oversee it all! Build and lead great shifts, empower team members, and help maintain a positive attitude thr...
  • Just Posted

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0 Returns Manager jobs found in Muskegon, MI area

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Construction Administrator
  • Tower Pinkster
  • Grand Rapids, MI
  • Join our team at TowerPinkster and open a new door to an amazing career! TowerPinkster, an architecture, engineering, an...
  • 3/28/2024 12:00:00 AM

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Manufacturing Management Trainee Program
  • The Judge Group
  • Allendale, MI
  • Within our manufacturing plants - Leprino Foods is seeking Manufacturing Management Trainees to participate in our 12-mo...
  • 3/28/2024 12:00:00 AM

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Sanitation Supervisor
  • The Judge Group
  • Allendale, MI
  • Within our 300-person Allendale, Michigan manufacturing facility (20 minutes outside of Grand Rapids), we are seeking a ...
  • 3/28/2024 12:00:00 AM

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Sales and Management Intern
  • Buckle LLC
  • Muskegon, MI
  • Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to creat...
  • 3/27/2024 12:00:00 AM

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OPERATIONS ASSISTANT MANAGER>
  • Dollar Tree, Inc.
  • Holland, MI
  • Dollar Tree, Inc. - 3530 W Shore Drive [Assistant Store Manager] As an Assistant Operations Manager @ Dollar Tree, you'l...
  • 3/27/2024 12:00:00 AM

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Sales and Management Intern
  • Buckle LLC
  • Grandville, MI
  • Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to creat...
  • 3/27/2024 12:00:00 AM

B
Management Trainee Program
  • Buckle
  • Muskegon, MI
  • Summary Buckle is searching for the next leaders in retail and sales. As a Management Trainee, you will work directly wi...
  • 3/26/2024 12:00:00 AM

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Part Time Key Holder
  • Jo-Ann Stores, LLC
  • Holland, MI
  • Summary The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring crea...
  • 3/25/2024 12:00:00 AM

Muskegon (/mʌˈskiːɡən/) is a city in the U.S. state of Michigan, and is the largest populated city on the eastern shores of Lake Michigan. At the 2010 census the city population was 38,401. The city is the county seat of Muskegon County. It is at the southwest corner of Muskegon Township, but is administratively autonomous. The Muskegon Metro area had a population of 172,188 in 2010. It is also part of the larger Grand Rapids-Wyoming-Muskegon-Combined Statistical Area with a population of 1,321,557....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Manager jobs
$54,736 to $74,978
Muskegon, Michigan area prices
were up 1.3% from a year ago

Returns Manager in Petaluma, CA
View the status of your returns at a glance, seeing how many products are approved for return and a breakdown of the types of returns customers submit.
January 14, 2020
Returns Manager in Pensacola, FL
Change language settings, create return groups, and style almost any aspect of the customer returns widget.
January 06, 2020
Returns Manager in Laramie, WY
The Manager is responsible for distribution of work schedules performance management and employee relations.
December 21, 2019