Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
REPORTS TO
Returns Shift Coordinator
JOB SUMMARY
The Returns Specialist processes product returns and information while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. This team member will inspect product ensuring accurate return information, repackage merchandise for resale, and perform general warehouse duties including warehouse cleanup. As a company we strive to create a positive, uplifting work environment. This is a seasonal type position--lasting 60-90 days.
KEY RESPONSIBILITIES
*Unpack returned merchandise, inspect package condition and assess paperwork set in with return instructions for proper return procedures.
*Inspect returned merchandise, checking for quality and condition of product to determine return category.
*Receive merchandise, following all security and safety return procedures for each product.
*Report any issues to team lead/supervisor.
*Data entry as needed.
*Maintain a safe and organized work environment at all times.
*Other tasks as required to meet team goals.
QUALIFICATIONS:
*6-12 month of prior returns or similar experience
*Basic computer skills (i.e. personal computers, printers, email).
*Knowledge of warehouse operating procedures and protocols.
*Prior experience in a distribution., warehouse, or other inventory handling environment.
*Ability to actively support team concepts and effectively communicate with team members.
*Ability to accurately follow directions, both written and verbal.
*Ability to maintain individual productivity and quality standards according to department requirements.
*Ability to focus and remain on task in a fast-paced environment.
*Attention to detail.
*Be able to sit or stand or extended periods of time.
0 Returns Manager jobs found in Provo, UT area