Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Essential Functions and Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and move more than 60 pounds.
Working Conditions and Environment
This position requires varied hours, weekends and holidays. It’s usually moderately loud. Handling equipment and merchandise can be dirty at times. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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