Returns Supervisor supervises the receipt of goods for return and coordinates return of goods to vendors. Handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Being a Returns Supervisor ensures the returns process follows appropriate procedures and maintains documents as necessary. May require an associate degree or its equivalent. Additionally, Returns Supervisor typically reports to a manager. The Returns Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Returns Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Essential Functions and Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and move more than 60 pounds.
Working Conditions and Environment
This position requires varied hours, weekends and holidays. It’s usually moderately loud. Handling equipment and merchandise can be dirty at times. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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