Revenue Accounting Manager jobs in Olympia, WA

The Department of Revenue (DOR) is currently hiring a Program Manager for the Compliance Division, located in Tumwater, WA.

Reporting to the Assistant Director, Compliance division, the Program Manager provides oversight for multiple programs and activities occurring in the four regions located throughout the state. Four Regional Compliance Managers, the Policy and Projects Manager, and a Management Analyst Team report directly to the Program Manager. Working alongside the Assistant Director, and through the division’s managers, the Program Manager oversees the work of the division’s 221 employees who collect delinquent taxes, investigate unregistered businesses and provide customer service at front counters throughout the state.

DOR is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ , people with disabilities, and veterans. Our unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, paid leave, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

Oversight of the overall delinquent account collection strategy, tax discovery strategy, taxpayer service, and facilities management of all field offices and units in the division and directly manages WMS2 RCMs and other professional staff, to include:

• Manage the overall day-to-day operations of the division in support of Compliance's cash commitment goals in accordance with established agency and division policies, procedures, and guidelines.
• Act as a division or agency representative as needed with the public, other governmental representatives, and tax practitioners to address concerns or resolve issues.
• Participate in the division’s management team to include offering input on policies and procedures, expenditures, resource allocation, and strategic planning.
• Provide direction, supervision, and evaluation for all direct reports, and ensures that staff receive the same from their managers.
• Lead or serve on special projects and teams.
• Ensure completion of evaluations and documentation of staff performance throughout the performance period, writing probationary, trial, and annual performance and development plans for WMS2 managers and Management Analysts.
• Resolve complaints, disputes, and constituent inquiries that arise from the enforcement of civil tax judgements.
• Review and approve Orders of Execution and Search Warrants to seize taxpayer’s property.
• Negotiate or approve settlements (closing agreements).
• Monitors corrective action to improve employee performance or behavior and ensures consistency statewide.
• Review and approve annual office audits of field locations to ensure compliance with principles of internal controls in conformance with requirements of Internal Audit, State Audit, State Treasurer, and Office of Financial Management.
• May act as a designated Hearing Officer for brief adjudicative revocation proceedings within Compliance, and in special circumstances for other divisions.

To be considered for the Compliance Program Manager position, the applicant must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrates the highest level of ethics and integrity.

During the hiring process, the Compliance Division will review the Department of Revenue records to ensure the applicant has complied with Washington state tax laws.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Questions?

My name is Chuck, and I am here to assist you with this amazing opportunity. As a retired veteran and career state employee, I understand how important it is to find meaningful work, in an organization with strong values, a good culture, attractive benefits, and with a great work & life balance. We have all of this at Revenue. Please feel free to reach out to me with any questions that you may have or with any help you may need. My email is chuckj@dor.wa.gov, or if you prefer, you may contact me by phone at (360) 704-5737.

To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22. Please black out your social security number and date of birth before attaching.

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.