RISK MANAGER
ORGANIZATION OVERVIEW
Since 1952, the Housing Authority of St. Louis County, now known as County Housing, has played a pivotal role in
providing safe and affordable housing to St. Louis County residents. Our team takes pride in helping more than 7,000 eligible families find a place they can call home.
We are passionate about our mission to:
- Provide decent, safe, and affordable housing;
- Ensure equal housing opportunity;
- Promote self-sufficiency; and
- Improve the quality of life and economic vitality for low and moderate-income families.
We pursue our mission by using existing federal programs to the maximum extent feasible, by linking with other service providers, and by creating new opportunities of our own design.
In pursuit of our mission, we strive to achieve four core organizational objectives, which are to:
- Deliver services safely, effectively, and efficiently.
- Ensure residents, property owners, and employees feel respected during interactions with us.
- Help our residents and families gain self-sufficiency through partnerships with other organizations in the community.
- Expand access to desirable and affordable housing.
OUR CORE VALUES
At County Housing, we are guided by our core values, which are fundamental principles that shape our organization's culture, behavior, and decisions. Our commitment to the core values of service, respect, integrity, excellence, and collaboration helps us achieve our mission. If there is an alignment between your personal philosophy and the following core values, we invite you to apply for an exciting new career with County Housing!
- SERVICE: We provide a vital service to residents and families, and we are dedicated advocates for their health and well-being. The quality of our operations is the expression of our commitment to our residents and our community. We work hard to serve our residents and families in a responsive, reliable, empathetic, and caring manner.
- RESPECT: We are supportive, compassionate, and courteous to our residents, property owners, community partners and teammates, and we treat them as valued partners in our service mission.
- INTEGRITY: In all circumstances, we do the right thing. We follow relevant laws, regulations, policies, and procedures. Our ethical, honest, and transparent actions are the foundation upon which we build trust with our residents, teammates, and community.
- EXCELLENCE: In our diligent pursuit of excellence, we are not satisfied with anything short of the highest standards of service, respect, and integrity. We think critically about our work, embrace innovation, and challenge the status quo. We are proactive in the performance of our duties and accept accountability for our work. We celebrate our successes and grow from our lessons learned.
- COLLABORATION: We nurture a work environment in which all team members have a voice. We act with transparency, help each other, and share information freely. We work together – teammates, residents, and communities – to build inclusive relationships and partnerships that enable us to fulfill our service mission.
JOB SUMMARY
The Risk Manager is responsible for developing and implementing risk management strategies to mitigate and address identified risks within the organization. This role involves collaborating with insurance brokers, overseeing claims management, ensuring compliance with insurance policies and industry regulations, and integrating safety protocols into training programs. This position will work and communicate with people from a broad range of socio-economic backgrounds.
The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
PRINCIPAL ROLE AND RESPONSIBILTIES
Insurance Management
- Collaborate with insurance brokers to manage property insurance needs, ensuring adequate coverage and cost-effectiveness.
- Oversee claims management for various lines of insurance, ensuring timely and accurate processing.
- Guarantee adherence to insurance policies and champion the organization's interests in insurance-related affairs.
- Generate annual reports summarizing overall risk management performance, insurance utilization, and cost-effectiveness.
Risk Management
- Develop and implement risk management strategies to mitigate and address identified risks, including assessing potential liabilities and implementing preventive measures.
- Ensure compliance with industry regulations and internal policies related to training, property insurance, and claims handling.
- Collaborate with cross-functional teams to integrate risk management practices into the overall organizational strategy.
Safety and Compliance
- Collaborate with safety professionals to integrate safety protocols into training programs.
- Conduct regular audits and assessments ensuring alignment with industry standards and regulations.
- Stay updated on industry regulations and trends related to learning, development, safety, property insurance, and claims, and adjust risk management strategies accordingly.
EDUCATION, KNOWLEDGE, SKILLS, AND EXPERIENCE
- Bachelor’s degree in business administration or a related field; or seven (7) years equivalent education and experience.
- Proven experience in risk management, insurance management, or related roles.
- Strong understanding of insurance policies, claims management processes, and industry regulations.
- Excellent analytical skills and attention to detail.
- Effective communication and negotiation skills.
- Ability to collaborate with cross-functional teams and influence stakeholders.
PHYSICAL REQUIREMENTS
This position will primarily work within the office environment but may also engage in occasional physical tasks such as bending, reaching, sitting, and walking during the workday. This role may require the ability to lift items weighing at least 20 pounds. Moreover, the individual will also spend extended periods each day working on a personal computer. Must be available to work flexible and longer hours during busy seasons. Reasonable accommodation may be available to enable persons with physical disabilities to perform the job.
County Housing celebrates difference. All employment, including hiring, promoting, discipline or discharge at County Housing is based solely on a person’s merit and qualifications related to professional competence. We do not discriminate against our employees or applicants because of race, creed, color, religion, age, gender, gender identity or expression, sexual orientation, national origin, disability, medical condition veteran status, ethnicity, marital or family status or other legally protected status.
County Housing is an equal employment opportunity and affirmative action employer.