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Are you passionate about technology sectors with experience in the development, management and strategic approach of a powerful rewards and loyalty programme? Do you have the ability to think critically about market trends, competitive landscapes, and incentives to drive customer behaviour? Can you work independently and as part of a team in a fast-paced, dynamic environment?
If so, well, this might just be the job for you!
ABOUT US
We are building the fastest-growing pool of technology talent in the world. Through our talent agency, The Room, we represent a top-tier group of mid and senior technology professionals from around the world. Through Holberton - a Silicon Valley software engineering school - we are shaping the next generation of software engineers in over 60 countries. With the strength of our ecosystem, we bring together teams that can execute our client's boldest dreams by implementing powerful technologies and supporting them to continuously innovate and stay ahead of the curve. We do hard things!
With varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc, we are reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.
Our clients include one of the largest cloud computing providers in the world as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai). We are acquiring several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.
ABOUT THE COMMUNITY EXPERIENCE TEAM
Join a talented and motivated team of professionals dedicated to creating a vibrant and engaging community for our members. The role of this team is to build a highly engaged tech-focused community that enables career acceleration and drives revenue. Our objectives include activating a self-mobilized thriving community that aim to provide significant value through community engagement, enhancing the self-actualization of all members. We encourage autonomy, creativity, collaboration and experimentation. We seek those that have a beginners’ mindset, are lifelong learners, thrive in uncertain circumstances and uncharted territory, and have a deep passion for building meaningful experiences. If you're excited about working in a hyper-growth, hard-working but fun and collaborative environment, you are in the right place.
ABOUT THE ROLE
As the Loyalty and Rewards Programme Specialist, you will be responsible for creating and implementing a world-class rewards and engagement programme for The ROOM's community members. Your strategic approach will drive continuous engagement, revenue generation, and high-performance motivation, using data insights to measure participants' career progress. In this role you must demonstrate the unique ability to balance the art of programme design with the science of programme in order to drive customer lifetime value through data-led insights. You will work across the organization's value chain, collaborating with different business units to achieve their strategic objectives. Additionally, managing the day-to-day operations, overseeing team projects, campaigns, and reporting will be part of your accountability.
More specifically your role will include:
REQUIREMENTS:.
Hold at least a postgraduate degree or equivalent in Finance, Accounting, Engineering, Business Administration, Information Technology, Quants and Analytics, or related disciplines.
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