Room Reservations Manager - Casino oversees hotel reservations. Ensures rooms are not overbooked and that guests receive requested rooms. Being a Room Reservations Manager - Casino handles any room disputes. Trains and schedules employees. Additionally, Room Reservations Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Room Reservations Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Reservations Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Castle Pines Golf Club is a nationally ranked private golf club located in Castle Rock, Colorado. Positioned among the top 50 golf clubs in the United States, we pride ourselves on providing The Best Day of Golf in America and an overall exceptional caliber of service and experience for our Members and their guests.
Position Overview:
The Reservations Manager will oversee and coordinate the day-to-day function of the Reservations department and reports to the Chief Financial Officer. Key responsibilities in this position include providing a 5-star customer service experience for our Members and their guests, managing reservations for our Club cottages, and supervising the Reservations team members. This position requires a positive focus in a fast-paced environment and the ability to evaluate and make decisions with a sense of urgency. Although our season runs from May through October, as a Year-Round employee this position will assist the team in providing a 5-star experience for our Members through private parties, catering events, and cottage stays throughout the off-season.
Position Responsibilities:
Benefits include:
Castle Pines Golf Club is an equal opportunity employer, and we strive to hire a diverse workforce that shares our vision of setting the standard of excellence in golf experience. We have worked hard to cultivate a family-feel culture that is supportive and inclusive of all team members.
Requirements
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