Room Reservations Manager - Casino oversees hotel reservations. Ensures rooms are not overbooked and that guests receive requested rooms. Being a Room Reservations Manager - Casino handles any room disputes. Trains and schedules employees. Additionally, Room Reservations Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Room Reservations Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Reservations Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Assists with the Management activities of the Slot Department in the absence of the Slot Shift Manager ensuring the delivery of excitement and entertainment to all slot guests by the slot employees.
· Manages the day-to-day operation of Slot service on assigned shift. · Monitors appearance of all facilities and service areas and follows up to ensure cleanliness standards are at the highest level. · Directly responsible for training slot team members; providing each with the tools and appropriate direction to perform his/her responsibilities. · Monitors compliance with all established company, departmental and regulatory agency rules and regulations. · Provides training feedback and disciplinary action regarding these rules and regulations. · Provides each team member with clear directives needed to meet departmental standards and achieve departmental goals. · Maintain security of all games, money and employees. · Strives to build and maintain rapport with slot players and handle guest disputes. |
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