Room Reservations Manager - Casino jobs in Kansas City, MO

Room Reservations Manager - Casino oversees hotel reservations. Ensures rooms are not overbooked and that guests receive requested rooms. Being a Room Reservations Manager - Casino handles any room disputes. Trains and schedules employees. Additionally, Room Reservations Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Room Reservations Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Reservations Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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ASSISTANT CASINO MANAGER
  • Argosy Casino Hotel & Spa Riverside
  • Riverside, MO FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
    • May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Provides oversight for the gaming floor on their assigned shift.
    • Effectively handles customer concerns and requests.
    • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.
    • Responsible for the accountability of the chips, cards, dice and all other gaming equipment.
    • Verifies table inventories and effectively manages table limits.
    • Assists with overall strategies for customer service, revenue growth, and expense management in order to maximize profitability.
    • Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances.
    • Assists with the overall integrity of daily Table Games and/or Slot operations.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    BRING US YOUR BEST.

    • Bachelor's degree (B.A. / B.S.) from four-year college or university; or minimum of three years of experience in a comparable Table Games and/or Slot Operations leadership position; or equivalent combination of education and experience.
    • Excellent skills in both written and oral communication.
    • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table and/or Slot operating systems.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Must have thorough knowledge of Table Games and/or Slot Operations.
    • Flexible to work all shifts including holidays, nights, weekends, as business needs dictate.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

    STARTING SALARY

    Starting from $65,000, annually
  • 19 Days Ago

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Casino Housekeeping Assistant Shift Manager
  • Argosy Casino Hotel & Spa Riverside
  • Riverside, MO FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 21 Days Ago

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Kon Tiki Room Cruise Director (General Manager)
  • Kon Tiki Room
  • Kansas, MO FULL_TIME
  • Are you hungry, humble and people-smart? Join our A-List team as our Tiki Cruise Director (General Manager) of Kon Tiki Room in the Crossroads, the hottest and newest bar in the metro area! The Opport...
  • 19 Days Ago

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Representative - Count Room
  • Bally’s Kansas City Casino
  • Kansas, MO FULL_TIME
  • ESSENTIAL FUNCTIONS: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Collect money collection cans from all assigned slot machines, bill val...
  • 24 Days Ago

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On Call Party Room Attendant
  • Argosy Casino Hotel & Spa Riverside
  • Riverside, MO OTHER
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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COUNT ROOM CASHIER
  • Argosy Casino Hotel & Spa Riverside
  • Riverside, MO FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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0 Room Reservations Manager - Casino jobs found in Kansas City, MO area

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Hotel Front Desk Receptionist
  • Embassy Suites by Hilton Kansas City Overland Park
  • Overland Park, KS
  • A front desk associate in a hotel is a fun and never-ending adventure! The Front Desk is responsible for greeting and re...
  • 3/28/2024 12:00:00 AM

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Customer Service Agent
  • Enterprise Truck Rental
  • Kansas City, MO
  • **Customer Service Agent** **Job ID** 390660 Kansas City, MO **Overview** Enterprise Holdings is seeking a responsible, ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Part Time
  • United Airlines
  • Kansas City, MO
  • Customer Service Representative - Part Time Operations 2020-09-16T08:01:53+00:00 MCI00000116 > > Customer Service Repres...
  • 3/27/2024 12:00:00 AM

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GIS Specialist FEMA Floodmapping
  • CDM Smith
  • Kansas City, MO
  • **37272BR** **Requisition ID:** 37272BR **Business Unit:** TSU **Job Description:** CDM Smith is currently seeking a GIS...
  • 3/27/2024 12:00:00 AM

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Bachelors - Environmental Engineering Intern (Summer 2024!)
  • CDM Smith
  • Kansas City, MO
  • **35406BR** **Requisition ID:** 35406BR **Business Unit:** TSU **Job Description:** CDM Smith is looking for an Environm...
  • 3/26/2024 12:00:00 AM

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REMOTE Travel Reservation Specialist
  • Magical Destinations Travel
  • Kansas City, KS
  • We are searching for a focused Remote Travel Reservation Specialist to join our incredible team at Magical Destinations ...
  • 3/25/2024 12:00:00 AM

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ILS System Administrator
  • KANSAS CITY PUBLIC LIBRARY
  • Kansas City, MO
  • Job Type Full-time Description The Kansas City Public Library is looking for an ILS System Administrator. The ILS System...
  • 3/25/2024 12:00:00 AM

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Sales Development Program
  • Sherwin-Williams
  • Kansas City, MO
  • WELCOME TO SHERWIN-WILLIAMS   Here, we believe there’s not one path to success, we believe in careers that grow with you...
  • 3/14/2024 12:00:00 AM

Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 488,943 in 2017, making it the 37th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line. Kansas City was founded in the 1830s as a Missouri River port at its confluence with the Kansas River coming in from the west. On June 1, 1850 the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager - Casino jobs
$51,617 to $76,446
Kansas City, Missouri area prices
were up 1.7% from a year ago