Room Reservations Manager - Casino jobs in New Britain, CT

JOB DUTIES AND RESPONSIBILITIES :

Responsible for providing superior guest service including but not limited to seating and

greeting the guest

Ability to authorize and issue complimentary services to patrons in accordance with the

approved Complimentary Matrix which is part of internal control section 465a.7.

• Controls the seating of guests as appropriate to ensure the best guest experience.
• Takes reservations (if applicable) in a timely and efficient manner.
• Routine manual labor including but not limited to clearing of tables, moving tables and

chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic

equipment.

Any other assigned duties and responsibilities.

Employees in this position may be assigned to work in other Food & Beverage positions that

require the same type of license

DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS :

• High school diploma or GED equivalent
• Must be able to receive and maintain all required certification
• Must complete all required company training

Last updated : 2024-03-28