Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About us
Cracked Escape Rooms is a small business in Weston. Our goal is to provide a fun and safe experience for customers.
Our work environment includes:
Role aslo known as Game Master or Escape Room Guide. Most available hours/shifts are evenings and weekends. Great fit for someone looking for a fun job to make some extra money.
Duties:
- Greet and welcome guests as they arrive at the establishment
- Escort guests to the waiting area to sign waivers and explain the rules of the game
- Escort guests to their game and present their mission to them
- Watch as your group plays and give them help when needed
- Answer phone calls and assist with customer inquiries
- Celebrate with your group after their game. Take a picture of the group and process payment
- Reset the room for the next group
- Clean. As needed, shovel snow.
Skills you will develop in the role:
- Attention to detail
- Public speaking (small groups)
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Part-time
Pay: $13.50 - $16.00 per hour
Expected hours: 1 – 32 per week
Benefits:
Supplemental pay types:
Work Location: In person
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