Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Description
Job Description
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Position Summary :
Bolt Farm Treehouse is seeking a dedicated, customer-oriented Reservations / Sales Agent to join our team. As a Reservations / Sales Agent, you will play a key role in providing an exceptional customer experience and first impression while maximizing revenue through effective sales techniques and maintaining accurate reservation records.
Your mission is to convert inquiries into confirmed reservations, and you will do so by responding to prospective customers via email, chat, and phone, using proven sales strategies to get them to "YES".
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0 Room Reservations Manager jobs found in Chattanooga, TN area