Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Hillsboro Club is looking for an experienced Reservations Assistant to support the Reservations Department at our gorgeous property. This position will be responsible for assisting with the coordination and management of all member reservations for the club. We are looking for someone with several years of hospitality/private club experience, great knowledge of how the front desk and reservations work, and the passion to contribute to the continued success of our luxury property, by establishing great communications between various departments and by creating excellent member experiences.
The Club operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
This is a full-time, hourly position with a competitive compensation of $17.50 per hour, paid biweekly. In addition to competitive pay, our employees also have access to health insurance, and opportunities for advancement within the company.
General Requirements
Education and Experience:
Our Benefits
Who we are:
Founded in 1925, The Hillsboro Club is a private residence club for members and their guests in South Florida. Encompassed by the Atlantic Ocean and the inland waterway of Lighthouse Point, the Club is set on 15 acres of beautiful tropical landscaping with more than 1,000 feet of private sandy beach. The Club offers 144 Florida-style rooms and suites with balconies and varying views from oceanfront to garden and inland waterway.
The Hillsboro Club is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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