Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Restaurant / Dining Room Manager will be responsible for overseeing the daily operations of the restaurant and dining room. They will ensure that all guests are greeted and served in a friendly and efficient manner. The Manager will also be responsible for managing the staff, scheduling, inventory, and ordering supplies. They will work closely with the kitchen staff to ensure that all food is prepared to the highest standards and served in a timely manner. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for providing exceptional customer service.
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