Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Reservations Specialist
You love being organized and helpful, friendly and efficient. In the role of Reservation Agent you get to do all that as this role handles hotel room reservation requests for our guests so that the hotel can maximize occupancy. In this position, you will share information about your hotel, the surrounding area, special events, and -- if needed -- work with the guest to meet special requests/needs.
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0 Room Reservations Manager jobs found in Rochester, NY area