Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Reservations Coordinator (Full-Time 30/HR, Non-exempt)
Position Summary
MOXI seeks a Reservations Coordinator to play a critical role in advancing MOXI’s mission. This position will be responsible for coordinating the scheduling and sales of all education programs, including school field trips, group visits, camps, and public programs. The Reservations Coordinator will also be responsible for collecting and managing data across all education programs. The Reservations Coordinator will provide exemplary customer service while being able to clearly articulate and communicate the details of MOXI’s educational programs. The ideal candidate will possess sales and customer service experience, excellent oral and written communication skills, be comfortable with basic data management, and detail oriented.
Hours: Monday – Friday 8:30 AM - 3:00 PM (30 hours/week)
Report to: Associate Director of Education
Pay Rate: $22-$25/hour
Responsibilities
Requirements, Skills & Qualifications
Education and Experience requirements:
Additional Information
Reasons to apply:
Benefits:
About MOXI
MOXI, The Wolf Museum of Exploration Innovation® is dedicated to igniting learning through interactive experiences in science and creativity. Located in the heart of Santa Barbara’s vibrant Funk Zone at 125 State Street, the museum is LEED - certified Gold and serves guests of all ages through its hands-on exhibits and education programs. MOXI is a 501(c)(3) nonprofit organization generously supported by its daily guests, members, facility rentals, and donations from individuals, foundations, and corporate partners.
Who we are
MOXI is a collaborative, creative, and fun place to work. Our team is guided by a set of core values that help create a joyful place where we empower curious minds to explore the world.
We are Playful. We are collaborative. We are experimenters – we take risks and embrace failure. We believe that diversity is critical to creativity.
How to apply
To be considered, all applicants must submit a cover letter and a resume.
Website: https://moxi.org/careers/
MOXI is an equal opportunity employer committed to diversity at all levels
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