Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
**Under Executive Order 14042, which requires all covered contractor employees to be fully vaccinated, unless legally entitled to an accommodation, TSRC, Inc. Family of Companies requires all current and future associates to be fully vaccinated.
I. POSITION SUMMARY
The Account Manager is responsible for generating qualified leads and sales as a result of a direct external or internal sales effort. Responsibilities include positioning the company as a preferred provider and maintaining professional relationships in the assigned accounts, developing and implementing sales strategies, and achieving sales targets.
II. POSITION EXPECTATIONS
III. SUPERVISORY RESPONSIBILITIES
IV. MINIMUM QUALIFICATIONS & SKILLS
Education, Certifications and /or Licenses:
Experience:
Knowledge/Skills:
V. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate may be required to do the following:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
VI. WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
While performing the duties of this job, the associate regularly works in a typical business office environment and travels to customer locations.
IV. MINIMUM QUALIFICATIONS & SKILLS
Education, Certifications and /or Licenses:
Experience:
Knowledge/Skills:
V. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate may be required to do the following:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
VI. WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
While performing the duties of this job, the associate regularly works in a typical business office environment and travels to customer locations.
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