Room Reservations Manager jobs in Youngstown, OH

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Assists in hiring and training, and responsible for motivating staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.
• Counts and verifies all drop boxes, VLT Bill Validator, and Food and Beverage drops.
• Prepares appropriate paperwork and makes necessary computer entries.
• Responsible for collecting VLT drop and bill validator drop.
• Performs VLT weighing and coin wrapping process.
• Transports wrapped and counted coin to vault.
• Prepares booth and main bank buys.
• Test all scales at booth and in the hard count room daily.
• Prepares the monthly drop schedule submitted to the Gaming Control Board and work with relative areas to define drop routes and subsequent changes
• Supervises work schedules and helps ensure adherence to the same for all count room members
• Helps ensure completion of scheduled tasks
• Helps ensures efficient use of currency counting equipment and ensure that daily maintenance requirements are completed
• Reports problems to Manager for recommendations and participate in improvement as appropriate
• Maintains strict confidentiality in all departmental and company matters
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

BRING US YOUR BEST.

• Manages difficult or emotional guest situations; Responds promptly to guest needs.
• Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Must be proficient in Microsoft applications (Excel, Access, Word, Outlook)
• Balances team and individual responsibilities.
• Exhibits objectivity and openness to others' views.
• Contributes to building a positive team spirit.
• Puts success of team above own interests.
• Able to build morale and group commitments to goals and objectives.
• Supports everyone's efforts to succeed.
• Individual must be able to work in an enclosed/secured area, have good ethics and good attendance record.
• Other duties, as needed.
• 21 years of age.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY