Room Reservations Supervisor - Casino jobs in Boca Raton, FL
Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Room Reservations Supervisor - Casino jobs
Reservations Supervisor
- Amrit Ocean Resort & Residences
-
Beach, FL
FULL_TIME
-
Compensation Type: Hourly Highgate Hotels: Highgate Hotels and Resorts
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle
Location:
Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.
Overview: The Reservations Supervisor is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in supervision of the day-to-day activities and duties of the Reservations Department.
Responsibilities: DUTIES & FUNCTIONS
Fundamental Requirements:
Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily, such as: flash report, allowances, etc.
Attend daily and weekly Revenue Strategy meetings.
Follows the Revenue Strategy program according to SOP.
Review arrivals report and daily flash report to ensure accuracy.
Be completely competent in all PMS functions used by Reservations.
Monitor competitors for occupancy and rate, and recommend changes based on findings.
Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers.
Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts.
Ensure timely processing of travel agent checks.
Control suite inventory.
Maintain rate integrity program.
Make weekly test calls according to hotel standards.
Be knowledgeable about the uses and functions of, GDS FTCRS and OPERA.
Ensure that Forecast is completed on a timely basis, according to SOP's.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Assist in preparation of monthly revenue and occupancy forecasting.
Know the hotel's rate quoting standards.
Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements.
Process/correct daily payroll sheets.
Follow and enforce all hotel credit policies.
Understand and follow Revenue Strategy restrictions.
Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or VIP programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs.
Update group information daily. Maintain and be familiar with future group blocks.
Communicate availability/close outs to wholesalers.
Monitor all V.I.P.'s, special guests and requests.
Maintain required pars of all Reservations and stationary supplies.
Review Reservations log book and Guest Request log on a daily basis.
Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc.
Qualifications:
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.About the Company:
Amrit Ocean Resort & Residences
- 11 Days Ago
Dining Room Supervisor
- True Connection Communities-Verena at Delray
-
Delray Beach, FL
FULL_TIME
- Job Purpose Under the direction of the Executive Chef, the Dining Room Supervisor oversees all aspects of the dining room operation, including staff scheduling, training, setup, service, breakdown, cl...
- 22 Days Ago
Dining Room Supervisor
- Five Star Senior Living Careers
-
Deerfield, FL
FULL_TIME
- At this time, we are seeking a Dining Room Supervisor to join our team!ResponsibilitiesAssisting residents in the dining room with meals.Oversee dining room operations.Manage a staff of 15.Qualificati...
- 9 Days Ago
Dining Room Supervisor
- Five Star Senior Living
-
Boca Raton, FL
FULL_TIME
- At this time, we are seeking a Dining Room Supervisor to join our team!ResponsibilitiesAssisting residents in the dining room with meals.Oversee dining room operations.Manage a staff of 15.Qualificati...
- 1 Month Ago
Dining Room Supervisor
- Five Star Senior Living
-
Boynton, FL
FULL_TIME
- At this time, we are seeking a Dining Room Supervisor to join our team!ResponsibilitiesAssisting residents in the dining room with meals.Oversee dining room operations.Manage a staff of 15.Qualificati...
- 1 Month Ago
Ladies Golf Locker Room Supervisor
- Woodfield Country Club
-
Boca Raton, FL
FULL_TIME
- Woodfield Country Club in Boca Raton is seeking a Ladies Golf Locker Room Supervisor :responsible for ensuring the highest level of member and guest service by supervising the locker room and the lock...
- 1 Day Ago
Filters
- Current Active Filter
- Boca Raton, FL
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Room Reservations Supervisor - Casino jobs found in Boca Raton, FL area
Client Success Coordinator
- Total Cleaning
-
Fort Lauderdale, FL
- Job Description Job Description Basic Function: The Client Success Coordinator supports our Operations Team in deliverin...
- 4/26/2024 12:00:00 AM
Customer Service Representative - Community Development Services
- City of Wilton Manors, FL
-
Fort Lauderdale, FL
- Salary : $40,000.00 - $45,000.00 Annually Location : Wilton Manors, FL Job Type: Full-Time Job Number: 24-025 Department...
- 4/26/2024 12:00:00 AM
Guest Service and Sales Associate
- EWC Davie LLC
-
Davie, FL
- Job Description Job Description About the Role The role of a front desk executive is to represent European Wax Center in...
- 4/26/2024 12:00:00 AM
Box Office Manager
- City of Lauderhill, FL
-
Fort Lauderdale, FL
- Salary: $55,167.62 Annually Location : Lauderhill, FL Job Type: Full Time Job Number: 2024-0102 Department: Administrati...
- 4/25/2024 12:00:00 AM
Public Safety Call Taker
- City of Boca Raton, FL
-
Boca Raton, FL
- Salary : $57,990.40 - $73,236.80 Annually Location : Boca Raton, FL Job Type: Full-Time Job Number: 03675 Department: Po...
- 4/24/2024 12:00:00 AM
Tax and Wealth Planning Client Service Specialist
- Staff
-
West Palm Beach, FL
- As a member of the Client Services Team (CST), the Client Service Specialist (CSS) Specialist is responsible for providi...
- 4/24/2024 12:00:00 AM
Greeter
- Dave & Buster's, Inc.
-
Hollywood, FL
- Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
- 4/23/2024 12:00:00 AM
*spa Booking & Retail Coordinator - FT
- Seminole Gaming
-
Hollywood, FL
- Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship c...
- 4/22/2024 12:00:00 AM
About Boca Raton, Florida
According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Supervisor - Casino jobs
$37,867 to $50,174
Boca Raton, Florida area prices
were up 1.5% from a year ago
were up 1.5% from a year ago