Room Reservations Supervisor - Casino jobs in Cleveland, OH

Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Poker Supervisor
  • JACK Cleveland Casino
  • Cleveland, OH FULL_TIME
  • Role Responsibilities:

    • Leads, coaches and supports table games dealers to ensure legendary customer service.
    • Ensures table games dealers have the training, tools and mindset to enable them as service professionals.
    • Leads in a way that creates continuous improvements in the guest and employee experience.
    • Ensures operational and game integrity.
    • Tracks guest play and relays all pertinent information to Manager
    • Resolves guest concerns in a quick, professional and efficient manner
    • Executes changes in table games limits to meet the customer demand and needs of the business
    • Informs Assistant Poker Manager and Surveillance team of unnatural or irregular play
    • Maintains bank floats
    • Reports significant cash and cheque transactions
    • Verifies issuance of credit after all necessary signatures are confirmed
    • Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures
    • Presents oneself in a polished, professional and service-minded way and leads team to do the same
    • Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies.

    PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

    • Medical, Prescription Drug, Dental, and Vision Coverage
    • Life and Disability Insurance
    • Free Parking
    • Generous Paid Time Off Plan
    • Discounted Team Member Meals
    • Education Assistance up to $3,600 a year
    • 401(k) Savings Plan and Match
    • Paid Breaks

    Knowledge, Skills, & Abilities:

    • Must be able to work independently.
    • Must be able to sit, stand or walk for long periods of time (4 hours).
    • Must be able to respond calmly and make rational decisions when handling employee conflicts.
    • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
    • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
    • Respond to visual and aural cues.
    • Must have the manual dexterity to operate a computer and other necessary office equipment.
    • Must be able to tolerate areas containing dust, loud noises and bright lights.
    • Must be able to work varied shifts, weekends and holidays as needed.
    • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
    • Ability to speak distinctly and persuasively.
    • Must be able to read, write, speak, and understand English

    Education & Experience Requirements:

    • High school diploma or GED is required- College Degree preferred
    • 1-2 years supervisory experience
    • Excellent employee and customer service skills are essential
    • Must be able to perform basic math quickly
    • Must be able to get along with co-workers and work as a team
    • Must present a well-groomed appearance
    • Well-developed interpersonal skills
    • Must enjoy entertaining and communicating with the public
    • Excellent math skills and the ability to multi-task
    • Must possess and demonstrate a genuine desire to serve the public
    • Must have a professional appearance and be team player.
    • Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
    • Must be 21 years of age.

    License Requirements:

    • None

    Experience

    Required
    • Must Have Knowledge Of Poker As A Dealer
    • 1 - 2 years: Supervisor Experience

    Education

    Required
    • High School or better
  • 11 Days Ago

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Dining Room Supervisor
  • The Union Club
  • Cleveland, OH FULL_TIME
  • Job Description Job Description The Dining Room Supervisor supervises the overall member and guest experience in the dining area while using a hands-on approach to ensure Union Club standards are uphe...
  • 2 Days Ago

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Tool Room Supervisor
  • Talent Tool and Die, Inc.
  • Berea, OH FULL_TIME
  • Position: Tool Room Supervisor Company Information: Talent Tool & Die (TTD), Inc. is a privately owned corporation that specializes in building various types of single and progressive die productions,...
  • 4 Days Ago

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Production Supervisor- Press Room
  • Howmet
  • Cleveland, OH FULL_TIME
  • Responsibilities Howmet Aerospace Cleveland Operations, a forging facility located at 1600 Harvard Ave., is seeking an Operations Supervisor to join its Operations Department in the Press Room, managi...
  • 12 Days Ago

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JACK Cleveland Casino Hiring Mixer - March 27th
  • JACK Cleveland Casino
  • Cleveland, OH FULL_TIME
  • JACK Cleveland Casino will be hosting a hiring mixer on Wednesday March 27th from 11:00AM - 2:00PM & 5:00PM - 7:00PM. Please submit your resume, and a representative from our Talent Acquisition Team w...
  • 8 Days Ago

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Paratransit Reservations Operator
  • Greater Cleveland Regional Transit Authority
  • Cleveland, OH FULL_TIME
  • Location Organization NameGreater Cleveland Regional Transit Authority About Greater Cleveland Regional Transit Authority The Greater Cleveland Regional Transit Authority (GCRTA) provides transportati...
  • 1 Day Ago

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0 Room Reservations Supervisor - Casino jobs found in Cleveland, OH area

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Guest Services Staff - Agora/Jacobs Pavilion
  • AEG Worldwide
  • Cleveland, OH
  • For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host m...
  • 3/28/2024 12:00:00 AM

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SMA Project Coordinator (BT-24004)
  • Bastion Technologies
  • Cleveland, OH
  • THIS POSITION IS CONTINGENT ON CONTRACT AWARD. The Safety and Mission Assurance (SMA) Project Coordinator will support t...
  • 3/28/2024 12:00:00 AM

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Animal Husbandry Technician
  • Case Western Reserve University
  • Cleveland, OH
  • Job Description POSITION OBJECTIVE The Animal Husbandry Technician is a member of the Animal Resource Center (ARC) anima...
  • 3/28/2024 12:00:00 AM

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Front Desk Supervisor 20.00/hour
  • Residence Inn Cleveland Downto
  • Cleveland, OH
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
  • 3/27/2024 12:00:00 AM

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Front Desk Agent 17.00/hour
  • Residence Inn Cleveland Downto
  • Cleveland, OH
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 3/27/2024 12:00:00 AM

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Animal Husbandry Technician
  • Case Western Reserve University
  • Cleveland, OH
  • Job Description POSITION OBJECTIVE The Animal Husbandry Technician is a member of the Animal Resource Center (ARC) anima...
  • 3/27/2024 12:00:00 AM

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Elite Customer Service Specialist
  • Staffing Solutions Enterprises
  • Highland Heights, OH
  • Job Description Job Description Are you in a high end retail or restaurant role looking for a change in your career? We ...
  • 3/25/2024 12:00:00 AM

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Merchandising Team Lead
  • Spar Group
  • Cleveland, OH
  • Overview: Merchandising Team Lead SPAR is growing our retail merchandising/ installation team and hiring a Team Lead! As...
  • 3/25/2024 12:00:00 AM

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Supervisor - Casino jobs
$38,182 to $50,592
Cleveland, Ohio area prices
were up 1.6% from a year ago