Room Reservations Supervisor - Casino jobs in Galveston, TX

Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Reservations Agent
  • Moody Gardens, Inc.
  • Galveston, TX FULL_TIME
  • JOB SUMMARY:

    The Reservations Agent is to answer telephone inquiries in a friendly and courteous manner, and employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with our high standards of quality.


    POSITION AUTHORITY:

    The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.


    POSITION GUIDELINES:

    Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.


    ESSENTIAL FUNCTIONS:

    • Handle individual phone reservations
    • Greet prospective guests in a friendly manner using clear, verbal communication
    • Input and retrieve dates using knowledge of the computer reservations system
    • Assign reservations based on guest preferences and availability
    • Provide accurate and prompt information regarding availability
    • Assist Reservation Manager on any project needed
    • Handle complaints in a tactful manner and negotiate resolutions
    • Answer questions regarding hotel facilities and services, local attractions, directions, etc.
    • Send confirmation and hotel information packets upon guest requests
    • Even out room types as needed
    • Charge 48 hour deposits in a timely manner
    • Accept and review third party reservations
    • Follow the reservations department checklist
    • Cross sell the Moody Gardens Attractions and the Moody Gardens Golf Course
    • Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens


    EDUCATION/ EXPERIENCE REQUIREMENTS:

    • High School diploma preferred
    • Call center experience preferred


    REQUIRED SKILLS:

    • Must be reliable and responsible
    • Computer literate preferred
    • Elegant phone voice preferred
    • Multitasking skills preferred
    • Individual should be well organized, possess excellent written and oral communication skills, work well under pressure, and utilize a friendly and courteous manner


    PHYSICAL REQUIREMENTS:

    • Must be able to sit for long periods of time
    • Ability to work in a confined space
  • 3 Days Ago

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Summer Intern - Reservations
  • Moody Gardens, Inc.
  • Galveston, TX INTERN
  • Job Details Level: Entry Job Location: Galveston, TX Position Type: Internship Education Level: None Salary Range: $15.00 - $15.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Customer ...
  • Just Posted

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ER RN LEAGUE CITY-NIGHTS
  • Clear Creek Emergency Room
  • League, TX FULL_TIME
  • Brand new facility Quickly and accurately assess patient care needs Work collaboratively with doctors and staff to provide exceptional care Perform all requested diagnostic tests Diagnose and develop ...
  • 7 Days Ago

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Supervisor
  • Enhanced Environment & Emergency Services
  • La Marque, TX FULL_TIME
  • SUMMARY Responsible for the overall direction, supervision, coordination, and evaluation of helpers, laborers, and/or material movers. Responsibilities include planning, assigning, and directing work;...
  • 19 Days Ago

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Supervisor
  • LyondellBasell Industries
  • Bay, TX FULL_TIME
  • Location: Bay City, TX, US, 77414 Req ID: 85335 Facility: Matagorda Ops-Lyo Department: Training-MTO/CBO/VTO Division: Olefins and Polyolefins, Refining and Su LyondellBasell Basic Function The South ...
  • 12 Days Ago

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Supervisor
  • Interfaith of The Woodlands
  • Bay, TX FULL_TIME
  • Position Description:Our purpose (Why We Exist) is to keep our region a great place to do business, work and live.The Supervisor provides the strategic leadership necessary to drive successful busines...
  • 18 Days Ago

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0 Room Reservations Supervisor - Casino jobs found in Galveston, TX area

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Remote Reservation Specialist
  • Feyer&Associates
  • Alvin, TX
  • Job Description: As a Remote Reservation Specialist, you will play a crucial role in assisting clients with their reserv...
  • 3/29/2024 12:00:00 AM

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Salon Manager -Full Time
  • Smart Style
  • Galveston, TX
  • WHAT WE OFFER If you a hair stylist who is looking for an opportunity to #UnleashYourPotential as a leader and Salon Man...
  • 3/29/2024 12:00:00 AM

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Remote Cruise Advisor
  • Vacations With Brittney
  • Galveston, TX
  • Job Description As a Remote Cruise Advisor & Specialist, you will be responsible for creating unforgettable cruise exper...
  • 3/29/2024 12:00:00 AM

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Inside Sales Rep
  • United Rentals, Inc.
  • Texas City, TX
  • Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest eq...
  • 3/29/2024 12:00:00 AM

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Substation Technician
  • MasTec Utility Services
  • Texas City, TX
  • OverviewEnergy Erectors Company DescriptionEnergy Erectors tackles terrain, technology, and timelines to construct state...
  • 3/29/2024 12:00:00 AM

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Concierge Supervisor
  • Holidayinnclub
  • Galveston, TX
  • ** Concierge Supervisor** **Job Category****:** Resort Operations **Requisition Number****:** CONCI005964 Showing 1 loca...
  • 3/28/2024 12:00:00 AM

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Professional Practice Leader - Acute Care Education
  • Houston Methodist Clear Lake Hospital
  • Texas City, TX
  • At Houston Methodist, the Professional Practice Leader position serves as a consultant and subject matter clinician for ...
  • 3/26/2024 12:00:00 AM

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Registered Nurse (RN) - NICU II PRN I nights
  • Houston Methodist Clear Lake Hospital
  • Texas City, TX
  • PRN position (19 hours standard) for experienced NICU nurse on the night shift. JOB SUMMARY At Houston Methodist, the Re...
  • 3/26/2024 12:00:00 AM

The city of Galveston is situated on Galveston Island, a barrier island off the Texas Gulf coast near the mainland coast. Made up of mostly sand-sized particles and smaller amounts of finer mud sediments and larger gravel-sized sediments, the island is unstable, affected by water and weather, and can shift its boundaries through erosion. The city is about 45 miles (72 km) southeast of downtown Houston. The island is oriented generally northeast-southwest, with the Gulf of Mexico on the east and south, West Bay on the west, and Galveston Bay on the north. The island's main access point from the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Supervisor - Casino jobs
$39,390 to $52,193
Galveston, Texas area prices
were up 1.2% from a year ago