Room Reservations Supervisor - Casino jobs in Nashville, TN

Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

S
Reservations Specialist
  • Southall
  • Franklin, TN FULL_TIME
  • Position: Reservations Specialist

    Classification: Non-Exempt, Hourly

    Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

    At Southall, our Reservations Specialists are a critical part of our Sales Team. Each Reservations Specialist will be responsible for driving revenue through meeting monthly team and individual goals and anticipating guest needs and desires to create a unique, personalized experiences. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn.

    Responsibilities

    • Answering and directing incoming calls of prospective guests, in-stay guests, vendors, team members, third parties and travel agents.
    • Communicating with guests via chat, email, or phone.
    • Booking Reservations for guests that will include accommodations, dining, transportation, and activities while maintaining the Southall standards.
    • Maintain accurate Outlook calendar to help track guests; use the Outlook calendar to call guests who booked directly with you 30 days prior to their arrival to assist in planning their itineraries.
    • Charge deposits.
    • Cancel reservations.
    • Enter amenities as needed.
    • Complete a thorough two-week training program
    • Participate in monthly Coaching Session, being receptive to positive & constructive feedback designed to encourage growth and success.
    • Meet or exceed monthly team and individual revenue and conversion goals.
    • Act as the point-of-contact for each guest whose reservation directly booked.
    • Ensure the guest profile and reservation details are complete and up to date.
    • Maintain confidentiality for each guest.
    • Run daily reports to ensure reservation accuracy.
    • Be aware of any promotional rates / packages.
    • Assist the Revenue and Reservations Manager in identifying Transient VIP guests.
    • Maintain and clearly communicate appropriate, site-specific knowledge regarding all hotel outlets, activities, and room accommodations as part of the selling process.

    Skills and Experience

    • 1 years of customer service or sales experience in a luxury hotel or resort environment preferred
    • Hotel/Resort opening experience preferred, but not required
    • Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
    • Ability to listen, speak and write English to ascertain and respond to client needs.

    Education & Requirements

    • High School degree or equivalent

    Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

  • 26 Days Ago

D
RESERVATIONS AGENT
  • Dream Nashville
  • Nashville, TN FULL_TIME
  • Summary The Reservations Agent's responsibilities include managing external guest phone calls, booking hotel and restaurant reservations using appropriate selling techniques, responding to all reserva...
  • 1 Month Ago

C
Room Inspector/Supervisor
  • Candlewood Suites Nashville - Goodlettsville
  • Goodlettsville, TN FULL_TIME
  • Paying top dollar for candidates with IHG experience! Currently looking for a Rooms Inspector. Must have housekeeping experience, be responsible and able to work well as team. SUMMARY Assists in super...
  • 8 Days Ago

S
Group Reservations Coordinator
  • Sheraton Grand Nashville
  • Nashville, TN FULL_TIME
  • Job Summary The Group Reservations Coordinator works closely with Sales & Marketing Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level...
  • 19 Days Ago

C
Reservations Specialist (Part-Time)
  • Country Music Foundation Inc
  • Nashville, TN PART_TIME
  • DescriptionFLSA Classification: Part-Time, Non-ExemptThe Country Music Hall of Fame® and Museum Department of Museum SalesThe Country Music Hall of Fame® and Museum has an opening for a part-time non-...
  • 22 Days Ago

L
Group Reservations Coordinator
  • Loews Hotels Services Company LLC
  • Nashville, TN FULL_TIME
  • Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destin...
  • 5 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Room Reservations Supervisor - Casino jobs found in Nashville, TN area

G
Bi-lingual (Korean-English) Senior Project Manager - Industrial Market
  • Gresham Smith
  • Nashville, TN
  • Our Industrial team's architects and engineers provide best practices and solutions across a variety of industries, incl...
  • 3/29/2024 12:00:00 AM

G
Project Executive - Industrial Market
  • Gresham Smith
  • Nashville, TN
  • The talented architects, designers, strategists, and planners in our Industrial market deliver tailored solutions provid...
  • 3/29/2024 12:00:00 AM

T
Operations Manager
  • The Buckle
  • Nashville, TN
  • Summary The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shoppi...
  • 3/29/2024 12:00:00 AM

H
BARTENDER
  • Hard Rock Cafe
  • Nashville, TN
  • Overview: With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is o...
  • 3/29/2024 12:00:00 AM

H
SALES ASSOCIATE - RETAIL
  • Hard Rock Cafe
  • Nashville, TN
  • Overview: With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is o...
  • 3/29/2024 12:00:00 AM

T
Customer Service Representative
  • Tyler Technologies, Inc.
  • Nashville, TN
  • Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need i...
  • 3/27/2024 12:00:00 AM

H
Valet Parking Attendant- Gaylord Opryland Hotel - $20+/Hr Potential!
  • Hotel Resource
  • Nashville, TN
  • **Other** **Valet Parking Attendant- Gaylord Opryland Hotel - $20+/Hr Potential!** Valet Parking Attendant- Gaylord Opry...
  • 3/27/2024 12:00:00 AM

L
Group Reservations Coordinator
  • Loews Hotel & Resorts
  • Nashville, TN
  • Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts ...
  • 3/26/2024 12:00:00 AM

Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the Cumberland River. The city's population ranks 24th in the U.S. According to 2017 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 691,243. The "balance" population, which excludes semi-independent municipalities within Davidson County, was 667,560 in 2017. Located in northern Middle Tennessee, Nashville is the main core of the largest metropolitan area in Tennessee. The 2017 population of the entire 14-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Supervisor - Casino jobs
$36,062 to $47,783
Nashville, Tennessee area prices
were up 1.3% from a year ago