Room Reservations Supervisor - Casino jobs in Newport News, VA

Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Reservations Agent
  • Daily Management Inc
  • Williamsburg, VA FULL_TIME
  • Position Title: Reservations Agent
    Department: Reservations/Owner Services
    FLSA Status: Non-Exempt
    Reports To: Owner Services/Reservations Manager

    Position Summary
    :
    This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer service to our Owners by addressing questions concerning contracts, owner rentals, exchange procedures, receiving payments for assessments and taxes, and reserving Owner weeks. This position also enters rental reservations from online travel agencies and maintains Marketing reservations.
    Specific Responsibilities:
    Core duties and responsibilities include the following:
    • Enters and confirms reservations from Exchange companies: RCI, Interval International, Platinum Interchange.
    • Maintains accuracy of Marketing reservations entered via automated download, adding required information to assure proper handling.
    • Accurately enters reservations received from online travel agencies such as Agoda, Expedia, Booking.com.
    • Provides highest level of customer service by responding to questions regarding contracts, rentals, maintenance fees, and how to work with Exchange companies to obtain optimum benefits of their ownership.
    • Accounting duties include receiving payments for maintenance fees and taxes, and collection calls.
    • Assures Owner information in the property management system is accurate and up to date.
    • Assists the front office in researching information as requested.
    • Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook.
    • Performs all other duties as assigned by management.
    Managerial Responsibilities:
    This position has no supervisory responsibilities.
    Position Requirements (Skills/Abilities):
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Ability to represent the resort professionally and interact positively with owners and guests.
    • Previous customer service experience.
    • Previous experience in reservations. Experience in a resort setting is a plus.
    • Experience with internet software; and word processing software


    Experience:
    The requirements listed above are representative of the knowledge, skill, and /or ability required.
    Education:
    High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    Flexible Scheduling:
    Must be able to work Monday through Friday and Saturdays as required.
    Physical Demands:
    While performing the duties of this job, the employee is required to walk, stand, stoop, kneel, crouch. The employee Is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight.
    The employee will occasionally be required to climb a step ladder or balance and, to talk, to hear and /or smell. The employee must regularly push, pull, lift and /or move 10-25 lbs. And occasionally push, pull, lift and /or move 50 or more pounds with assistance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good customer service skills are a must.
    Standards of Appearance:
    This position is highly visible in all resort areas. Team member must present a professional appearance and must adhere to all Operating Procedures and Standards of Appearance set by Daily Management and the Resort.
    Standards of Conduct:
    The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.
    Note:
    This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Job duties will vary based on the property location specific. Team members will be required to perform any other job-related duties assigned and needed in their role. This document does not create an employment contract, implied or otherwise, other than an "at will" employment agreement.
  • 18 Days Ago

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Reservations Agent
  • Kingsmill Resort
  • Williamsburg, VA FULL_TIME
  • Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations. Re...
  • 22 Days Ago

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Dining Room Supervisor
  • Pinnacle Living
  • Williamsburg, VA OTHER
  • WindsorMeade Dining Room Supervisor Full Time. Flexible schedule between Monday - Saturday 11am-9pm and Sunday 7am-4pm including holidays and special events. Job DescriptionThe Dining Room Supervisor ...
  • 1 Month Ago

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Supervisor
  • Simon Property Group
  • Williamsburg, VA FULL_TIME
  • Description Part Time Supervisor - Williamsburg Premium Outlets Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desi...
  • 21 Days Ago

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Supervisor
  • ABM US
  • Hampton, VA FULL_TIME
  • REQUIREMENTS: MUST HAVE AT 3 YEARS PREVIOUS SUPERVISORY EXPERIENCE PREFERABLY IN JANITORIAL AND/OR PRODUCTION FIELD 5 YEARS ADMINISTRATIVE EXP MICROSOFT OFFICE SUITE (EXCEL, WORD, POWERPOINT, TEAMS) S...
  • 21 Days Ago

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OR Supervisor
  • Plastic Surgery Center of Hampton Roads
  • Newport, VA FULL_TIME
  • About Us: Plastic Surgery Center of Hampton Roads (a proud partner of Inspire Aesthetics Group) is dedicated to providing an exceptional plastic surgery experience that is marked by comfort, compassio...
  • 1 Month Ago

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0 Room Reservations Supervisor - Casino jobs found in Newport News, VA area

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Front Office Guest Services Manager - Williamsburg Lodge
  • Colonial Williamsburg
  • Williamsburg, VA
  • Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and...
  • 4/25/2024 12:00:00 AM

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Client Service Coordinator/Accountant - Virginia Beach, VA
  • Cherry Bekaert
  • Virginia Beach, VA
  • **Description** Cherry Bekaert has been proudly providing Accounting and Advisory services to our clients for over 70 ye...
  • 4/25/2024 12:00:00 AM

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i-team Director
  • Johns Hopkins University
  • Newport News, VA
  • i-team Director Bloomberg Center of Public Innovation Newport News, VA Overview The Bloomberg Center for Public Innovati...
  • 4/25/2024 12:00:00 AM

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After-Hours Customer Support Consultant (Travel Services)
  • TripArc
  • Portsmouth, VA
  • **After-Hours Customer Support Consultant (Travel Services)** * Portsmouth, NH 03801, USA * Employees can work remotely ...
  • 4/24/2024 12:00:00 AM

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Visitor Welcome and Catering Assistant
  • Suffolk Wildlife Trust Limited
  • Suffolk, VA
  • - Visitor Welcome and Catering Assistant **Visitor Welcome and Catering Assistant** **Share** * email **Visitor Welcome ...
  • 4/24/2024 12:00:00 AM

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PSR - Patient Service Representative - Cardiology Associates
  • Bon Secours Mercy Health
  • Portsmouth, VA
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/23/2024 12:00:00 AM

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Client Service Coordinator/Accountant - Virginia Beach, VA
  • Cherry Bekaert
  • Virginia Beach, VA
  • Cherry Bekaert has been proudly providing Accounting and Advisory services to our clients for over 70 years. We are seek...
  • 4/23/2024 12:00:00 AM

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Hotel Reservations Specialist
  • Hotel Resource
  • Virginia Beach, VA
  • **Hospitality - Hotel** **Hotel Reservations Specialist** Hotel Reservations Specialist Diamond Resorts Virginia Beach V...
  • 4/22/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Supervisor - Casino jobs
$36,629 to $48,534
Newport News, Virginia area prices
were up 1.2% from a year ago