Room Reservations Supervisor - Casino jobs in Vallejo, CA

Napa Valley Tours and Transportation, provides private luxury and group charter transportation services in the Napa Valley and surrounding areas. NVTT has been in business for 25 years and is now looking for new hires as we come out of this pandemic and begin to rebuild.

We have immediate openings for career-driven individuals to join us as a valued day and swing shift. Schedule will regularly include weekends and rotating holidays. Once trained, typical schedules may include five 8 hour shifts. Training is initially done during weekday business hours. However, training will occur during various shifts for optimal exposure.

Our extensive clientele relies on us to provide attentive, high-touch service 24/7/365. Attention to detail, concierge-level care, and intelligent problem solving are crucial from all team members, but especially in dispatch. The successful candidate must remain calm but thrive on challenges, problem solving and creating positive solutions that meet and exceed the needs of our clients and drive the success of our team and overall operation.

We are looking for detail-oriented reservationist to assist our customers with their booking needs. You will provide various planning and booking services, including answering guest questions, proving quotes, working with our resort partners as well as many wedding and event planners.

To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of the Napa Valley and surrounding area.

Job Type: Full-time

Salary: $22.00 - $27.00 per hour