Room Reservations Supervisor - Casino jobs in Waterloo, IA

RN Supervisor, Emergency Department

Allen Hospital, Waterloo, IA

Full-time M-F, 11am-8pm or 12pm-9pm (shifts can vary)

Responsible for supervising the daily activities of the unit utilizing quality and cost-effective patient care principles to including operations, staffing levels and employee relations. As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients and their families. Collaborates with physicians and other health care workers, to assess, plan, implement and evaluate patient care while maintaining a practice environment that reflects the ANA Code for Nurses, Philosophy of Nursing at UnityPoint Health within the structure of the Professional Nurse Practice Model and in collaboration with other care givers.

Leadership

• Prioritizes, reassigns and redistributes work, to include scheduling and delegating workflow of patient care in an organized manner.
• Reviews/reassigns patient assignments based on continuity and skill level of the team member.
• Coordinates scheduling and maintains appropriate staffing levels and effectively communicates with others to ensure staffing requirements are met.
• Collaborates with Manager to ensure unit-based orientation and training of newly hired team members is complete.
• Collaborates with Clinical Educator to ensure the provision of staff education/in-services/specialized skilled training programs including competences.
• Collaborates with the Manager/Director, effectively resolving complex unit situations, such as patient complaints and crises as they occur within the unit.
• Provides assistance/orientation to those team members that are temporarily reassigned to their unit for the shift.

Employee Development

• Evaluates and guides staff through coaching and provides immediate feedback and responds to difficult inquiries and problems. Demonstrates the ability to fairly and consistently interpret, apply and follow personnel policies/procedures.
• Provides feedback and input to Manager/Director for ongoing performance management.
• Completes and issues performance evaluations with input from the Manager/Director.

Performance Improvement

• Collaborates with the Manager/Director to complete patient and employee rounding to meet standards.
• Assists Manager/Director with follow-up on incident reports, performance improvement action plans and implementation of plans, monitoring of supplies/distribution and chart audits. Completes appropriate reports as delegated by Manager/Director.

Clinical Excellence/Patient Care

• Assesses the needs of patients and families, providing appropriate teaching and making the necessary referrals to provide continuity of care.
• Develops an individual plan of care using a collaborative approach with the patient/family and health care team.
• Promptly completes documentation to assure an accurate legal record of patient’s care.
• Delivers high quality care utilizing the nursing process while demonstrating knowledge and clinical skills of the specialty required on assigned unit in accordance with established policies, procedures and standards of care.
• Utilizes holistic approach (considering biopsychosocial, spiritual, educational, safety, and related criteria) appropriate to the age of the patients and families served in the assigned service area.
• Delegates and provides direction for other healthcare providers and hold them accountable for their involvement in the plan of care.
• Utilizes critical thinking in making independent judgments, and maintains responsibility and accountability for the knowledge of conditions of assigned patients.

Development & Patient Education

• Continues professional development and involvement in professional activities that enhance nursing practice by sharing knowledge through networking and research.
• Assess and chooses teaching strategies appropriate to the patient’s and their families’ age specific needs, culture, gender, readiness to learn and level of comprehension.
• Consults appropriate resources within the hospital to provide specialized education.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

• 2 or more years of nursing experience in a specific setting related to position specialty preferred
• Previous supervisory experience preferred
• Current license in the state of Iowa or meets criteria established by Iowa Board of Nursing.
• Advanced knowledge of field, in-depth knowledge of the “why’s”.
• Ability to maintain current professional expertise.
• Exhibits discretion and sound judgment in all aspects of the job.
• Promotes positive interpersonal relations and serves as a role model within the department and with hospital personnel.
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.

Why UnityPoint Health?

• Commitment to our Team – For the second consecutive year, we're proud to be recognized as a  Top 150 Place to Work in Healthcare  by Becker's Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a  culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit  https://dayinthelife.unitypoint.org/  to hear more from our team members about why UnityPoint Health is a great place to work.