Room Service Cashier - Casino jobs in Alamogordo, NM

Room Service Cashier - Casino records room service transactions and posts to guests account. Answers phones, records orders, and processes cash and credit transactions for room service orders. Being a Room Service Cashier - Casino resolves any errors and answers inquiries from accounting. May require a high school diploma or its equivalent. Additionally, Room Service Cashier - Casino typically reports to a supervisor. The Room Service Cashier - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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H6180 CASHIER CONVENIENCE STORE
  • Casino Apache Travel Center
  • Mescalero, NM FULL_TIME
  • Position Title: Convenience Store Cashier

    Reports To: Convenience Store Supervisor and Director of Retail Operations

    Supervises: N/A

    Summary of Position


    Team member will be responsible for greeting customers by displaying hospitality behaviors and Performance Standards. Completes sales transactions and maintains displays according to merchandizing standards. Operates cash register and prepares all shift opening and closing duties. Will also assist customers and team members by providing customer service in retail store to all customers at all times. Will be responsible to assist supervisors in maintaining inventory records for all store merchandise.


    Key Responsibilities and Performance/Behaviors


    • Ability

    • Can explain and demonstrate Hospitality Behaviors and Performance Standards.
    • Understands where to get the information needed to complete tasks to standard.
    • Can explain and demonstrate technical skills used to complete tasks to standard.
    • Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
    • Understands how to take ownership of problems and solve them when solutions may not be available.
    • Can explain how to request help from others when needed to complete task or goal.
    • Has complete knowledge and can tell others of IMGR&C products and services.
    • Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.

    • Performance

    • Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.
    • Responds to obstacles; finds new ways to reach desired end results.
    • In absence of guidance, acts and takes charge to respond to guest or internal customer needs.
    • Responds to change by quickly applying talent and skills in a positive way to succeed.
    • Supports achievement of Quality Goal; “Do it right the first time.”
    • Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.
    • Makes suggestions to improve performance.

    • Behavior

    • Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).
    • Approaches all activities with enthusiasm and encourages enthusiasm from others.
    • Chooses a positive approach in all situations.
    • Respects individuality of others; continues to communicate in order to work together.
    • Speaks positively about guests, other team members and our business in all situations on and off property.
    • Treats other with respect in all situations.

    • Service

    • Serves others.
    • Identifies and can communicate needs of guests and others.
    • Takes quick action to serve others in a way that meets/exceeds their needs.
    • Identifies ways to improve individual or team’s service to others.
    • Provides service outside job responsibilities if needed to help resort succeed.
    • Takes ownership of guest problem(s) until it is solved.

    • Professionalism

    • Meets IMGR&C Appearance standards.
    • Professionally supports IMGR&C reputation and image in all situations, on and off property.

    • Attendance

    • Meets IMG&C policy for attendance.
    • Informs supervisor of future absence as far in advance as possible.
    • Required to work all Marketing Special Events and Concerts.

    • Communication

    • Provides information others need to succeed, in time for them to use it.
    • Shares with next shift the information needed for them to succeed.
    • Listens to others without interruption; acts on their feedback when possible.
    • Asks questions to better understand expectations of others.
    • Reports all guest complaints and compliments to Supervisor or Manager.
    • Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards.

    • Team Work

    • Puts Success of team ahead of personal success.
    • Helps other team members succeed without being asked.
    • Takes action to resolve conflict between individuals.
    • Helps other departments achieve success.
    • Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.
    • Does whatever is necessary to help department and resort success.
    • Contributes ideas that support progress and success at shift, team and departmental meetings.

    • Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:
    • Be polite, smile and greet the customers.
    • Answer the phone with the appropriate greeting.
    • Check out and check in appropriate department keys.
    • Keeping all counters, equipment, shelves and floors clean.
    • Team members are knowledgeable of store policies, department procedures, and job duties, and performance of all duties;
    • Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs,
    • Inspects merchandise to ensure it is correctly priced and displayed, and coordinates all store displays, when applicable;
    • Recommends additions to or deletions of merchandise to be sold in the convenience store.
    • Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations;
    • Installs and removes department cash-register-receipt tape and gas pump receipt tape.
    • Adheres to all regulatory, departmental, and travel center policies and procedures, and to the casino Internal Control Structure;
    • Supervisory Responsibilities
    • Education and/or Experience Requirements

    Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.

    • High school diploma or general education diploma (GED); or one to two years job-related experience and/or training; or equivalent combination of education and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred.

    • Physical Demands

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.

    While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.

    • Work Environment

    The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.

    The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.


    Approvals:


    Date: _______________________


    ____________________________________

    Team Member Signature

  • 1 Month Ago

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H6180 CASHIER CAGE IMG
  • Inn of the Mountain Gods Resort & Casino
  • Mescalero, NM FULL_TIME
  • Position Title: Cage Cashier Reports To: Cage/Main Bank Manager, Supervisor Supervises: N/A Summary of Position The Cage Cashier performs and records cash transactions to support casino gaming operati...
  • 6 Days Ago

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H6180 CASHIER CONVENIENCE STORE
  • Inn of the Mountain Gods Resort & Casino
  • Mescalero, NM FULL_TIME
  • Position Title: Convenience Store Cashier Reports To: Convenience Store Supervisor and Director of Retail Operations Supervises: N/A Summary of Position Team member will be responsible for greeting cu...
  • 1 Month Ago

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CAGE CASHIER TC O/N SHIFT
  • Casino Apache Travel Center
  • Mescalero, NM FULL_TIME
  • Position Title: Cage Cashier Reports To: Cage/Main Bank Manager, Supervisor Supervises: N/A Summary of Position The Cage Cashier performs and records cash transactions to support casino gaming operati...
  • 2 Days Ago

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CAGE CASHIER TC O/N SHIFT
  • Inn of the Mountain Gods Resort & Casino
  • Mescalero, NM FULL_TIME
  • Position Title: Cage Cashier Reports To: Cage/Main Bank Manager, Supervisor Supervises: N/A Summary of Position The Cage Cashier performs and records cash transactions to support casino gaming operati...
  • 3 Days Ago

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H6200 HOST CASINO FB
  • Inn of the Mountain Gods Resort & Casino
  • Mescalero, NM FULL_TIME
  • Position Title: Restaurant Greeter/Cashier Reports To: Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Welcomes guests by providing a cordial greeting and prompt seating. Pr...
  • 12 Days Ago

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0 Room Service Cashier - Casino jobs found in Alamogordo, NM area

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Online Survey Taker. Earn up to $25 per survey. - Remote
  • Earn Haus
  • Alamogordo, NM
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

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S3000 MGR ASST CAGE IMG
  • Inn of the Mountain Gods
  • Mescalero, NM
  • Position Title: Assistant Cage and Main Bank Manager Reports To: Cage and Main Manager Supervises: Cage/Main Bank Cashie...
  • 3/28/2024 12:00:00 AM

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Store Shift Lead
  • Murphy Oil USA
  • Alamogordo, NM
  • Job Posting Assist Store Managers in many of the day-to-day tasks such as personnel training, completing fuel surveys, m...
  • 3/27/2024 12:00:00 AM

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H6180 CASHIER CAGE IMG
  • Inn of the Mountain Gods
  • Mescalero, NM
  • Position Title: Cage Cashier Reports To: Cage/Main Bank Manager, Supervisor Supervises: N/A Summary of Position The Cage...
  • 3/27/2024 12:00:00 AM

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Cashier - Part Time
  • Foxworth-Galbraith Lumber Company, Inc.
  • Alamogordo, NM
  • ** Cashier - Part Time** **Job Category****:** Customer Service **Requisition Number****:** CASHI03162 Showing 1 locatio...
  • 3/26/2024 12:00:00 AM

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Retail Sales Technology Associate
  • Staples, Inc.
  • Alamogordo, NM
  • **Retail Sales Technology Associate** **Function: Retail Locations** **Address: 801 White Sands Blvd** **City / State: A...
  • 3/24/2024 12:00:00 AM

As of 2010, Alamogordo had a total area of 19.3 square miles (50.0 km2), all of it land. The city is located at an elevation of 4,336 feet (1,322 m) on the western flank of the Sacramento Mountains and on the eastern edge of the Tularosa Basin. It lies within the Rio Grande rift and in the northernmost part of the Chihuahuan Desert.:36 Tectonic activity is low in the Tularosa Basin. Plants native to the area are typical of the southern New Mexico foothills and include creosote bush, mesquite, saltbush, cottonwood, desert willow, and many species of cactus and yucca. The Tularosa Basin is an en...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Cashier - Casino jobs
$26,754 to $34,002
Alamogordo, New Mexico area prices
were up 2.5% from a year ago

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