Room Service Manager - Casino jobs in Colorado

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

The Lodge Casino is currently in search of an “Casino Manager”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.

Our employees are supported with a comprehensive benefits program that include the following:

• $1,000 Hiring Bonus
• $200 Referral Bonus
• Tuition Reimbursement
• Wellness Programs—Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Sick Time available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Free Parking
• Discounted Bus Tickets
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Manages, supervises, and coordinates all work activities for the property.
• Must have 3 years in a Casino Operations leadership role.
• Must have knowledge of key Slot, Cage, Beverage, and Table Game systems to effectively manage daily operations.
• Assists in the managing of all aspects of the property including but not limited to: Slots, Table Games, Sportsbook, Beverage, food, Hotel and EVS operation
• Assists in managing Gaming Operations staff
• Assists in administrative responsibilities assigned by Gaming Operation Managers
• Approve check overrides and sign Jackpot checks up to the approved limit
• Assists in management of all team members for day to day and long-term operations
• Notifies casino manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
• Familiarization with all Jacobs Entertainment programs policies and procedures
• Assists in the responsibility of the overall integrity of daily operations, ensures compliance with all Gaming regulatory, internal controls, Liquor and Beer codes, Federal and IRS Reporting requirements for Anti-Money Laundering, and Company Policies
• Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues
• Must possess operational knowledge of all properties in Colorado jurisdiction
• Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements

• Must be fluent in English
• High School Diploma or GED required; College degree preferred
• 3 years in a Casino Operations leadership Role
• Knowledge of key Slot, Cage, Beverage, and Table Game systems to effectively manage daily operations
• Must be proficient in both Slot and Table Game procedures and policies--training will be provided so long as proficiency is already present for at least one of the areas
• Ability to identify potential control deficiencies and/or advantage players and report to surveillance and the Casino Manager
• Must possess or be able to obtain a valid Colorado Key Gaming License
• Must have strong knowledge of Colorado Gaming Regulations and ICMP’s
• Must have knowledge of alcohol beverage control regulations
• Must be competent in Microsoft suite of products
• Identification that establishes identity
• Identification that establishes the right to work in the United States

Don't want to drive to Black Hawk?

Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.

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