Room Service Manager - Casino jobs in Duluth, MN

The Opportunity

Responsible for implementing and ensuring all casino Environmental Services (EVS) operations on assigned shift are in accordance with Grand Casino policies and procedures.

What You Get to Do

• Ensure use of all cleaning materials, chemicals, and equipment in accordance with the manufacturer’s instructions.
• Maintain strict adherence to all OSHA safety rules and regulations.
• Interact with guests and other departments in a professional and courteous manner.
• Responsible for Guest safety and satisfaction by ensuring approved standards of cleanliness throughout the casino.
• Advise maintenance of repairs and replacements necessary in assigned areas.
• Clean all assigned areas including but not limited to restrooms, gaming floor, hotel lobby, convention center areas, associate designated areas, food venues (front of house) and office areas throughout the property.
• Duties include cleaning ashtrays, wiping down slot machines, picking up debris, sweeping, washing walls, dusting, sanitizing restroom fixtures, all with the ability to mop and vacuum large areas.
• May be required to run large equipment like carpet extractors, sweepers, buffers, and scrubbers.
• Handles blood borne pathogens and bio-hazardous materials per service standards.

What We Look for in a Person

• Serves and develops others by building relationships.
• Fosters an inclusive workplace where inclusion and individual differences are valued.
• Collaborates across boundaries to achieve common goals.
• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
• Sets direction and influences others to translate vision into action.

What We Offer You

• We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
• Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
• We are a career accelerant, which means developing our Associates is one of our main priorities.
• We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
• A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You

• Previous commercial cleaning experience preferred.
• Must be able to secure license from Gaming Regulatory Authority (GRA).
• Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Last updated : 2024-02-23