Room Service Manager - Casino manages all aspects of the room service function. Ensures timely and accurate delivery of food and beverages. Being a Room Service Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Room Service Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Service Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Purpose of Position:
Perform duties relating to the removal and collection of drop boxes from slot machines. Count and record revenues from Table Games, Slot Machines, Jackpot Terminals (JPTs) and Voucher Redemption Terminals (VRTs) while in support of the Count Room Supervisor for all operation needs of the Count Room.
Job Responsibilities and Duties:
• Safeguard all Count-Room-managed assets.
• Remove stacker boxes from slot machines and transport to the Count Room.
• Run currency counter to document and transfer deposits of each Table Game, and slot machine into online computer system. Run coin counters and wrappers and transfer deposit data for each slot machine into online computer system.
• Prepare and load from each Table Game drop box, and slot machine, money into currency and coin counters for processing.
• Strap currency using established strapping procedures. Roll and bag large volumes of coin using established coin procedures.
• Run reports necessary to audit and balance daily paperwork.
• Batch and upload drop in online computer system.
• Work with Revenue Audit to make necessary corrections to drop.
• Document and record adjustments made to correct errors in processing.
• Perform daily maintenance of coin and currency counting machines.
• Distribute reports to appropriate departments.
• Adhere to the Tribal Minimum Internal Controls Standards, Casino Wide and Departmental policies and procedures.
• Perform other duties as assigned.
Education/Experience:
• High school diploma or equivalent is required, unless otherwise waived by Human Resources Management.
• Previous cash handling (teller and/or cashier) experience required.
• Requires the ability to operate large machinery and equipment.
**Shift Hours: 3:00 AM - 11:00 AM**
Must be able to work Nights, Weekends, and Holidays
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