Room Service Manager - Casino jobs in Hialeah, FL

Calder is a fun place to work! We are devoted to creating Winning Experiences for our teammates, guests, and partners. We're looking for a Concession Attendant to join our team. As a concessions attendant you are responsible for handling food prep orders, providing exceptional customer service and ensuring our guests have a clean and comfortable visit. Experience in a fast paced environment is ideal. We look forward to receiving your application at Bigger. Better. Calder.

Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!

FUNCTION

The Concession Attendant will ensure consistent quality products, responsible for the preparation and sale of all food items per menu standards.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Provide excellent guest service to both internal and external guests
• Greets guests approaching service area
• Responsible for preparing and selling all food items on the menu and handling all cash transactions.
• Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.
• Must be able to operate all equipment in the stand.
• Maintain current knowledge of daily menus and prices
• Ensure proper stock of product and supplies needed for service
• Responsible for opening and closing inventories.
• Ensure the safety and security of employees and guests.
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
• Standing 8-10 Hours
• Other duties assigned

STANDARDS OF PERFORMANCE

• Knowledge of concession stand operations.
• Maintaining interpersonal working relationship among all personnel.
• All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
• Excellent guest service skills; ability to adhere to Company’s Service Standards
• Able to interact with internal and external guests in a friendly/fast manner.
• Ability to work effectively with others
• Ability to work in fast-paced environment
• Oral and written communication skills.
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment.

EDUCATION, TRAINING, AND EXPERIENCE

• A high school diploma or GED equivalent. One-year concession work experience is preferred.
• Valid Gaming license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

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Experience

• 1 year(s): Customer Service
• 1 year(s): Concession, Restaurant, or Cashier experience

Education

• High School or better

Licenses & Certifications

• Gaming License

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization