Room Service Manager - Casino jobs in Kennewick, WA

Room Service Manager - Casino manages all aspects of the room service function. Ensures timely and accurate delivery of food and beverages. Being a Room Service Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Room Service Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Service Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Compliance Manager
  • Wildhorse Resort & Casino
  • Pendleton, OR FULL_TIME
  • Wage Range: $70k-$110k

     

    JOB SUMMARY

    Responsible for working closely with the resort and gaming management staff to ensure that all internal controls, Title 31, gaming compact regulatory measures, and non-gaming procedural policies are followed. Responsible for supervising compliance staff in the performance of these duties.

     

    ESSENTIAL JOB FUNCTIONS:

    1. Ensure customer service and satisfaction, both internal and external, through prompt, efficient, and professional service while being courteous and respectful.
    2. Comply with regulatory laws, codes, employee handbook, department policy, procedures, etc.
    3. Will investigate and respond to all Gaming Commission exception reports, and may submit written findings to the CEO, Casino General Manager, Department Director(s), or the Gaming Commission.
    4. Effectively ensure successful communication of findings and establish corrective steps with both management and employees. Educate, inform, correct, clarify, and enforce while establishing strong partnerships with WRC leadership and teams.
    5. Monitor the correction and implementation of all procedures identified in Exception Reports and report areas of conflict to the CEO and General Manager.
    6. Facilitate the ongoing training of internal controls and Title 31 for each department.
    7. Oversee the review and audit of each department to assure knowledge and compliance with internal controls and Title 31.
    8. Routinely apply problem-solving skills as many compliance issues have no straightforward solution and therefore there may be a need to find ways of complying with rules and regulations without negatively affecting WRC’s operations.
    9. Demonstrate a high moral integrity and confidentiality to promote the importance of complying with all rules and regulations.
    10. Prepare, review, and edit detailed reports. Review and collate background documentation from a variety of sources to identify key themes and issues.
    11. Conduct/assign investigations to identify and gather evidence about incidents such as theft, fraud, missing cash, variances, employee misconduct, etc., and will perform in-depth open-source searches on investigative targets, review financial documents, analyze documentary evidence, including reviewing video surveillance footage, and assist with interviews.
    12. Design adjustments of internal controls within the established procedures for presentation and approval of the Casino General Manager, CEO, and the Gaming Commission.
    13. Prepare and administer the annual department budget consistent with fiscal policies.
    14. Prepare an annual work plan, outlining measurable goals and strategies for compliance. Provide reports as directed.
    15. Promote a clean, safe, and healthy work environment for employees and guests. Promptly report all concerns to the Supervisor.
    16. Promote effective communication with supervisors, co-workers, and subordinates through regular staff meetings, co-worker/management/supervisor team meetings, and other forms of communication.
    17. Participate and attend designated meetings, training, activities, etc. as directed.
    18. Participation and development of a Tribal member workforce.
    19. Ensure that the operation of equipment, tools, and materials is handled safely.
    20. Supervision of staff to include hiring, scheduling, leave approval, performance counseling and evaluation, orientation, and staff training and development.
    21. Read and interpret laws and regulations.
    22. Other related issues as assigned by the CEO.

     

    PROMOTE WRC QUALITY SERVICE STANDARDS:

    SAFETY: Ensuring a safe experience by protecting the welfare of all.

    INTEGRITY: Expecting personal accountability at every level.

    COURTESY: Creating an exceptional customer service experience for everyone.

    TEAM: Functioning together to create a cooperative and positive experience.

    SHOW: Providing flawless experience –a clean and cared-for resort.

     

    SUPERVISORY AUTHORITY:

    1. Compliance and Internal Audit staff.

     

    SIGNATORY ABILITY:

    1. Personnel and purchasing procedures.
    2. WRC gaming and non-gaming regulations and procedures.

     

    ACCESS TO SENSITIVE AREAS:

    1. All areas of Wildhorse, with Department Director notification.

     

    MINIMUM QUALIFICATIONS:

    1. High school diploma/GED required and a Bachelor’s degree in Accounting, Gaming Management, or related field, OR eight (8) years of management experience, preferably in Indian gaming, and equivalent work experience in a closely related field with equal responsibilities.
    2. Five (5) years of casino audit experience, preferably in Indian gaming.
    3. Four (4) years of supervisory experience.
    4. Two (2) years of investigative or auditing experience that can withstand legal scrutiny.
    5. Knowledgeable of the Indian Gaming Regulatory Act, Title 31 Code, and generally accepted accounting principles.
    6. Working knowledge of creating and monitoring an annual budget.
    7. Must have skills in researching data, identification of matters of concern, and recommending appropriate action. Must be able to relay recommendations clearly and concisely.
    8. Experience preparing, reviewing, and providing detailed, clear, and concise reports showing sound research and analytical skills to identify and collate information from multiple sources.
    9. Computer skills to work independently with word processing, spreadsheets, databases, email, and various software programs/systems.
    10. Strong communication skills: efficient verbal skills to exchange information; good auditory acuity to communicate with others; Provide information in writing that is clear, concise, and appropriate to the task; demonstrate exceptional interpersonal skills and ability to work effectively with others.
    11. Work/sit for long periods at work/computer station and perform the repetitive motion of arms, wrists, and fingers; and at times, move throughout a smoke-filled environment.
    12. Flexible scheduling and ability to work various hours, days, and shifts.
    13. Exhibit a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
    14. Requires a Primary Management Gaming License clearance.
    15. Must be at least 21 years of age.
  • 15 Days Ago

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Finance Cage Shift Manager
  • Wildhorse Resort & Casino
  • Pendleton, OR FULL_TIME
  • Wage Range $45k-$50k ESSENTIAL JOB FUNCTIONS: Ensure customer satisfaction through prompt, efficient, and friendly service. Supervision of staff to include hiring, scheduling, leave approval, performa...
  • 23 Days Ago

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Hamley Admin General Manager
  • Wildhorse Resort & Casino
  • Pendleton, OR FULL_TIME
  • Wage Range: $90k JOB SUMMARY Manages and coordinates all departments and staffing, including the Restaurant and Saloon, the Western Store, Coffee Café, and the Saddle Shop. Oversees management ensurin...
  • 24 Days Ago

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Tasting Room Wine Educator
  • Spring Valley Vineyard Tasting Room
  • Walla Walla, WA FULL_TIME
  • A Tasting Room Wine Educator job in Walla Walla, WA is available at Spring Valley Vineyard. As a Tasting Room Wine Educator, you set the tone for the winery experience and will ensure that every guest...
  • 1 Month Ago

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Manager, Dining Room
  • Brookdale Canyon Lakes
  • Kennewick, WA OTHER
  • Overview Grow your career with Brookdale! Our Caregivers have the option to explore new career opportunities in positions such as Certified Nursing Assistant (CNA) and Medication Technician. Early Acc...
  • 19 Days Ago

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Clinical Nurse Manager Emergency Room
  • Clinical Management Consultants
  • Walla Walla, WA FULL_TIME
  • A well-respected hospital organization that has multiple locations throughout the Pacific Northwest is actively seeking an experienced Emergency Department Nurse Manager. The Emergency Room Nurse Mana...
  • 20 Days Ago

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0 Room Service Manager - Casino jobs found in Kennewick, WA area

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Department Manager
  • Buffalo Wild Wings
  • Kennewick, WA
  • Job Description All World Wide Wings Manager Responsibilities: n n All managers, regardless of position, share responsib...
  • 3/28/2024 12:00:00 AM

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CT Technologist
  • Inland Imaging
  • Kennewick, WA
  • Base Pay Range: $30.59 - $45.89 Job Description: The CT Technologist is a Supplemental position working various days and...
  • 3/28/2024 12:00:00 AM

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Taco Bell - Restaurant Staff - Urgently Hiring
  • Taco Bell
  • Hermiston, OR
  • Taco Bell - Hermiston is looking for a full time or part time Restaurant Staff team member to join our team in Hermiston...
  • 3/27/2024 12:00:00 AM

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Maintenance Supervisor
  • Brookdale Senior Living
  • Richland, WA
  • Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates Make Lives Better Including...
  • 3/27/2024 12:00:00 AM

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Simulator Model Developer
  • Amentum
  • Richland, WA
  • The simulator model developer is responsible for maintaining the simulation and emulation software that makes up the pro...
  • 3/26/2024 12:00:00 AM

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Emergency Department Registered Nurse Manager
  • Clinical Management Consultants
  • Kennewick, WA
  • A well-respected hospital organization that has multiple locations throughout the Pacific Northwest is actively seeking ...
  • 3/25/2024 12:00:00 AM

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RN-Clinic Lourdes Internal Medicine & Primary Care 1.0 FTE Day Shifts Full-Time Sign on Bonus
  • Lourdes Health
  • Pasco, WA
  • Assist the physician in providing patient care and business office personnel in administrative and operational matters a...
  • 3/25/2024 12:00:00 AM

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Emergency Room RN
  • Clinical Management Consultants
  • Kennewick, WA
  • A great opportunity just became available for an Emergency Room RN in beautiful Northeastern Oregon. Recognized for qual...
  • 3/24/2024 12:00:00 AM

Kennewick (/ˈkɛnəwɪk/) is a city in Benton County in the southeastern part of the State of Washington, along the southwest bank of the Columbia River, just southeast of the confluence of the Columbia and Yakima rivers and across from the confluence of the Columbia and the Snake River. It is the most populous of the three cities collectively referred to as the Tri-Cities (the others being Pasco across the Columbia and Richland across the Yakima). The population was 73,917 at the 2010 census. July 1, 2017 estimates from the Census Bureau put the city's population at 81,607. The nearest commercia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Manager - Casino jobs
$55,381 to $86,994
Kennewick, Washington area prices
were up 2.9% from a year ago