Room Service Manager - Casino jobs in Portland, OR

Help us take Living Room Realty to the next level!

The Position

Living Room Realty is seeking a dynamic Office Manager (internally referred to as a Membership Services Coordinator) to bring the highest level of customer service to Living Room’s SE Portland headquarters. Success in this role will consist of highly satisfied brokers and team members who feel well supported in a safe welcoming space for all.

This job is perfect for you if you:

• Prefer working away from the home

• Prefer a role with steady, predictable hours.

• Feel in alignment with Living Room’s Instagram presence (we take a lot of pictures and love video).

• Enjoy learning about the things that make people tick.

• Find comfort in creating an organized, clean working environment.

• Find joy in offering high levels of customer service.

• Are very comfortable communicating via phone, in-person, email, and text.

• Thrive in a inclusive environment dedicated to learning and growing as humans.

• Enjoy writing and/or proofreading.

Responsibilities

• Create a welcoming, beautiful, functioning environment for our brokers, their clients, and the community.

• Act as the first point of contact for the company as folks enter the office, along with phone and email.

• Coordinate and host events, broker gatherings, street fairs, etc.

• Creatively communicate important information, events and messaging to brokers and staff.

• Provide excellent service focused on helping brokers create sustainable, successful businesses.

• Learn the tools used by the brokers so you can promote their use and offer support and training.

• Lead office orientations for new brokers.

• Work closely with the entire staff to set and exceed company goals in alignment with our values.

• Maintain office and supplies ensuring that brokers always have what they need to be successful.

• Clearly document new and changing processes that pertain to your role.

• Manage Living Room swag sales and inventory.

• Write engaging descriptive copy for use in marketing materials.

• Provide proof reading services to colleagues when needed.

• Be available to visit each of Living Room’s 4 metro offices to transfer supplies, attend meetings, provide coverage, host events, etc.

Breakdown of Time

Here is a sketch of how your time would be divided, keeping in mind that special circumstances would cause this to change:

• 40% interfacing and building relationships with members & staff

• 40% computer based projects & written communications

• 15% office management and upkeep

• 5% company/team meetings

Qualifications (ideally, 1-2 years of each)

• Experience with Gmail, Google Apps, and Apple computers required

• Experience in customer service

• Comfortable learning and teaching internet based software systems

• Self-starter with proven ability to meet or exceed goals and deadlines

• Highly detail-oriented, stellar proofreading, and written communication skills

• Friendly and welcoming, able to communicate easily with diverse populations

• Proven ability to adapt to the changing needs of the company

• Design skills and Adobe InDesign experience preferred

Benefits

Living Room Realty is committed to maintaining a motivated, positive work environment full of great people who share, demonstrate, and live our core values. We take pride in working for a company that lives its core values, vision, and mission/purpose and continually provides tangible value and benefit to its employees and clients.

• Employer subsidized group health plan including vision and a voluntary dental insurance option. HSA plans are 100% covered by Living Room for the Employee. Additional plan options are available based on the employees personal and family needs

• Take your weekends back. Set working hours Monday - Friday, 8:30 AM - 5:00 PM

• Annual Vacation Bonus - Take time off to recharge! Receive a $500 bonus when you take at least one full week off each year

• Paid Time Off - Sick, personal time, company paid holidays, and paid volunteer days

• Annual profit sharing bonus potential

• 401(k) retirement plan with 3% salary contribution made by Living Room

• Paid Trimet pass for commuting if desired

• Company Paid Training and Personal Development - Up to $1000 per year provided to the employee for training/education of their choice (take a cooking class or learn to play guitar!)

• Employer organized volunteer opportunities

• Employer-paid life insurance and short-term disability

• Fun Living Room swag provided to each team member (shirts, bags, etc)

• Friendly atmosphere and culture with a passion for social justice and inclusion

• Working with other “A players” driven to create great results

Our promise to our clients is to continually innovate and deepen their relationships with their customers. For the “A player” (someone in the top 10% of talent for any position) looking for something special, this position is the opportunity for you.

• Do you have a passion for serving others?

• Do you have a high level of attention to detail?

• Do you love design that is simple, beautiful, and intuitive?

• Are you looking for a place to learn and challenge yourself every day?

• Are you able to maintain calm in times of stress?

• Do you focus on priorities to achieve set goals?

• Do you value the people you work with as much as the work itself?

• Do you look at work as a career rather than just a job?

• Are you inspired by the opportunity to address and solve interesting problems?

If you answered "yes" to these questions, we want to meet you!

About Living Room

Living Room Realty is a successful Portland, Oregon-based residential real estate, tenant placement, property maintenance and property management company that helps individuals and families make room to live.

Using neighborhood smarts and ingenuity, our brokers help clients find the answer. We know choosing a home amounts to more than closet space, good light, and square footage; it’s discovering the place to dream, create, and express your way of life and contribute to your community. Our brokers use vision and heart, matching people with a house that becomes home. Whether it’s time to buy or sell, we deliver confident representation that moves quickly and maximizes value.

We are more than residential realtors. If you’re a renter, we find the right home or apartment in a neighborhood that suits your style. If you’re an investor, we’ll manage your property, placing and managing tenants while handling property maintenance.

Living Room is the first West Coast brokerage to earn B Corp certification and is Gold Certified for Sustainability at Work by the City of Portland. Living Room has been honored with the Oregonian’s Top Workplaces Award, Oregon Business 100 Best Companies to Work for in Oregon, Portland Business Alliance Glass Ceiling Breaker Award 2020, Best Green Companies Oregon, Willamette Weekly’s Best of Portland, and Oregon’s Fastest Growing Companies. Our Owner and Founder has been honored as one of Portland’s Top 40 under 40 and is an Orchid Award recipient for Business and Civic Contributions. Living Room has been featured on OPB’s Think Out Loud and in The Oregonian, Portland Business Journal, Realtor.com, and Portland Monthly.

Do Living Room's CORE VALUES align with your next career move?

At Living Room Realty, we are committed to our core values and we strive to live them every day.

DIVERSITY - To promote, honor and embrace the culture within our community.

CONNECTION - To create meaningful and powerful relationships in our community.

INTEGRITY - To honor ourselves and those around us by doing what we say and saying what we mean.

JOY - To cultivate joy through energy and gratitude.

BALANCE - To create achievement and enjoyment each day.

ABUNDANCE - To appreciate and value what we have in order to create true generosity.

EXCELLENCE - To achieve excellence through distinctive client experience and service.

RELEVANCE - To seek relevance, beauty and meaning in all we do.

Our values manifest themselves as a group of dynamic and creative learners who are passionate about improving every day, producing inspired and effective work, and who understand that life is too short to not enjoy yourself along the way.

How to Apply

We have a more thorough hiring process than most small businesses. This is because we believe that the cost of a miss-hire is enormous for both an individual and a company. Our process consists of several interviews, an analysis of your career history, and in-depth reference checks. We respect your time and appreciate your participation in our process. We want you to find the ideal position for your skillset and strengths.

If you feel you can contribute to a dynamic, growing company, please begin by filling out our online application. Once received, you may be asked to complete a recorded, online video pre-interview

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.

We will review applications as they are received and look forward to hearing from you. No phone calls, emails, or walk-ins will be considered.