Room Service Manager - Casino jobs in Rock Island, IL

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on ta path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

Job Summary:

As a EVS - Utility, you are responsible for keeping all areas clean and to company standards. This position is eligible for a $1,500 Sign-On Bonus!

Duties and Responsibilities:

• Develops, maintains a service culture that ensures the delivery of superior internal/external guest service by all team members
• Adheres to all regulatory, departmental and company policies and procedures
• Knowledge of all promotions and events
• Men’s & women’s restrooms cleaned and maintained
• Empty all trash in restrooms as well as on the casino floor, front lobby areas, and back of the house
• Associate Dinning Room maintained
• Faces, sides, tops and bases of machines wiped clean
• Floor clean of clutter
• Vacuum where designated
• Ensure all duties and responsibilities are performed to the best of each staff member’s ability
• Answer radio calls and communicate professionally
• All other duties as assigned

Qualifications:

• Excellent customer service skills
• Excellent written and verbal communication skills
• High school graduate or equivalent
• Ability to work well with team members and supervisory staff
• Previous janitorial/housekeeping experience preferred
• Previous supervisory training or experience is desired
• Must be able to lead, direct and organize other people

Physical Demands:

• Frequently required to stand, walk, and sit for prolonged periods of time
• Occasionally required to work at heights above 10 feet high
• Frequently required to lift items up to 30 pounds
• Occasionally required to push or move items up to 100 lbs
• Frequently required to reach overhead
• Occasionally required to work in confined, small areas for long periods of time

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations. 

What’s in it for you: 

• Competitive Wages with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position. 

***Pass a company background investigation***

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