Field Service Technician - Saratoga Casino

Department: Field Service

Employment Type: Full Time

Location: Saratoga Springs, New York Area

Description

What Will You Be Doing?

• Keep a smile on our customer’s faces with first-rate customer service.
• Put in, change around, fix, and/or run updates on Everi products on location at casinos.
• Check in with our customers and on our devices to ensure they are running. smoothly, see if there are any issues, what those issues might be, and fix problems that arise for our products. Training and other support will be provided, as needed.

Skills, Knowledge, & Expertise Needed to do the Job:

• High School Diploma or GED 
• Gaming License (we will help you obtain upon being hired)  
• Ability to work overtime, weekends, evenings, On-Call and holidays as needed 
• Ambitious and motivated individual who loves to learn and is comfortable working independently, while being part of a cohesive team (after the training period).
• Ability to move heavy equipment
• Network / Technical backgrounds are a plus
• Basic understanding of using excel for data entry and paperwork completion

Benefits & Perks

• Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
• Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
• Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!