Room Service Server - Casino jobs in Casper, WY

DESCRIPTION: Take orders, serves good and beverages to customers at tables in dining area. Process transactions pertaining to food and beverage charges. Title 24: Non safety sensitive position.

DUTIES:

· Provides continuous, prompt, and courteous service to customers.

· Incorporate safe work practices in job performance and complies with safety practices.

· Explains menu items and specials, makes recommendations, and takes food orders and enters in the POS system.

· Serves food and beverage according to customer specifications, checks on customers for condiments, beverages or additional food items and follows up with satisfaction of customers.

· Assists all other front staff when the need arises by bussing, cashiering, hosting, clearing, or setting tables, being a team player, etc.

· Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.

· Complies with all MICS, rule, regulations, policies & procedures of the department.

· Able to communicate orally and in writing.

· Practice and always maintain confidentiality.

· Attends all mandatory trainings.

· All other duties as assigned.

EXPERIENCE/QUALIFICATION REQUIREMENTS:

· Must be 18 years of age.

· Must have a high school diploma or GED.

CONDITIONS OF EMPLOYMENT:

· Must be dependable, reliable, and able to work alternating shifts, including peak hours, promotions, holidays, and weekends.

· Attendance at all trainings and opportunities offered such as: CPR/First Aid, ServSafe are both mandatory.

· Must be able to demonstrate their US work authorization during the employment verification process.

· Must be able to stand for long periods of time.

· Must be able to stoop, knee, crawl, stand, walk, reach near and far.

· Must have the ability to deal with frequent changes, delays, and unexpected events at times.

· Must have the ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.

· Must be able to lift, up to 25lbs.

· Must be able to demonstrate their US work authorization during the employment verification process.

· Must be able to pass a background investigation.

· Must be able to pass a pre-employment Drug Test.

· Must have a valid Driver’s License.

· Must be able to obtain and maintain a Gaming License.

· Native American preference applies.

· Must have covid vaccinations, including booster.

BENEFITS:

Health Insurance- employee is eligible within 60 days of initial hire date.

Dental and Vision Insurance - employee is eligible within 60 days of initial hire date.

401K- employee is eligible after one year of in-service and 1,000 working hours

Job Type: Full-time

Pay: $9.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Rotating weekends
• Weekends as needed

Work Location: In person