Room Service Server - Casino takes food and beverage orders from the kitchen to guest rooms. Ensures meal is received in a timely manner. Being a Room Service Server - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor. The Room Service Server - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
ESSENTIAL JOB FUNCTIONS:
1. Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
2. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
3. Set up and deliver all VIP amenities.
4. Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
5. Complete all shift side-work as outlined in the hotel’s operating policies and procedures.
6. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
7. Perform all cash handling responsibilities in accordance with company policies and procedures.
8. Comply with attendance rules and be available to work on a regular basis.
9. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule. Ability to transport large trays weighing up to 30lbs.
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