Room Service Server - Casino jobs in Prescott, AZ

Position: Banquet Server

Department: Food & Beverage

Reports to: Banquet Captain

Starting Pay Rate: $8.50 plus tips

Summary: Responsible for the successful set-up, break down and servicing of banquets, functions and meetings while providing superior guest service.
Duties and Responsibilities: Specific areas of responsibility included, but not limited to:

• Provide assistance to banquet captain in the serving of guests during banquet functions and all special events to ensure a positive guest experience.
• Set up banquet room as requested by the supervisor to include glassware, service ware, linen, tables, buffet set up, portable bars or special requests.
• After the function, reset banquet room in accordance with the supervisors specifications to ensure readiness of the room for other functions.
• Insure proper handling and storage of equipment during set-up and break-down to minimize wear and tear.
• Notify Banquet Captain of incidents or conflicts that affect normal business operation or guest services.
• Able to use the POS System for Portable Bars.
• Ensure a maximum level of service and satisfaction is achieved and maintained.
• Attention to cleanliness of the Front and Back of the House.
• Attend all meetings and training as required.
• Perform other functions that may be assigned.

Mandatory Requirements:

• Must be at least 19 years of age.
• Must possess excellent communication skills and guest service.
• Ability to work in a fast pace atmosphere.
• Must possess excellent communication skills and guest service.
• Must maintain a professional appearance.
• Must possess the physical and mental stamina to perform responsibilities.
• Must be physically able to stand and walk for long periods of time.
• Ability to frequently lift and/or move up to 50 lbs.
• Must posses mature judgment and the ability to apply common sense reasoning to a variety of situations.
• Ability to read and comprehend simple instructions and correspondence.
• Must be able to work when required including weekends, holidays, evenings and special events.
• Ability to obtain a valid Gaming License.
• Must have employment eligibility in the U.S.
• Must attend State, Federal, Tribal, Casino and Department mandatory training and pass any applicable testing.