Room Service Supervisor - Casino jobs in Boulder, CO

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

The Lodge Casino is currently in search of a “Table Games Supervisor”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.

Our employees are supported with a comprehensive benefits program that include the following:

• $1,000 Hiring Bonus
• $200 Referral Bonus
• Tuition Reimbursement
• Wellness Programs—Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Sick Time available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Free Parking
• Free/Discounted Bus Tickets for qualifying positions
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Monitor and control an area of a table games pit consisting of one or more games to assure delivery of customer service
• Responsible for having knowledge of the various policies and procedures required of the position. Sound technical understanding of table games

• Game protection/adherence to ICMPs and regulations
• Monitor adherence by all Table Games personnel to company policies, procedures, and standards, and/or compliance to all applicable government regulations
• Player development, rating, and tracking
• Maintain superior customer service to all internal and external customers
• Manage dealer rotations and daily scheduling
• Maintain supplies in pit
• Generate and maintain all pit administration functions
• Behave as a positive role model and maintain a dependable work attendance record with extremely infrequent absences and/or lateness

• Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements:

• Intermediate English reading and writing skills
• Ability to follow written and oral instructions
• One year of Dual-Rate Table Game experience
• Ability to remain calm and professional when under pressure
• Must be able to supervisor all table game variations
• Knowledge of Colorado Gaming regulations
• Basic to intermediate computer skills
• Must have a valid Colorado Gaming License
• Identification that establishes identity
• Identification that establishes the right to work in the United States

Don't want to drive to Black Hawk?

Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.

BHWK123