Room Service Supervisor - Casino jobs in Cleveland, OH

Room Service Supervisor - Casino assists in all aspects of the room service function. Supervises the room service personnel in the receipt of orders, delivery of food, and billing of room service. Being a Room Service Supervisor - Casino ensures orders are recorded correctly and delivered promptly. May require a high school diploma or its equivalent. Additionally, Room Service Supervisor - Casino typically reports to a manager. The Room Service Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Service Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Poker Supervisor
  • JACK Cleveland Casino
  • Cleveland, OH FULL_TIME
  • Role Responsibilities:

    • Leads, coaches and supports table games dealers to ensure legendary customer service.
    • Ensures table games dealers have the training, tools and mindset to enable them as service professionals.
    • Leads in a way that creates continuous improvements in the guest and employee experience.
    • Ensures operational and game integrity.
    • Tracks guest play and relays all pertinent information to Manager
    • Resolves guest concerns in a quick, professional and efficient manner
    • Executes changes in table games limits to meet the customer demand and needs of the business
    • Informs Assistant Poker Manager and Surveillance team of unnatural or irregular play
    • Maintains bank floats
    • Reports significant cash and cheque transactions
    • Verifies issuance of credit after all necessary signatures are confirmed
    • Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures
    • Presents oneself in a polished, professional and service-minded way and leads team to do the same
    • Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies.

    PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

    • Medical, Prescription Drug, Dental, and Vision Coverage
    • Life and Disability Insurance
    • Free Parking
    • Generous Paid Time Off Plan
    • Discounted Team Member Meals
    • Education Assistance up to $3,600 a year
    • 401(k) Savings Plan and Match
    • Paid Breaks

    Knowledge, Skills, & Abilities:

    • Must be able to work independently.
    • Must be able to sit, stand or walk for long periods of time (4 hours).
    • Must be able to respond calmly and make rational decisions when handling employee conflicts.
    • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
    • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
    • Respond to visual and aural cues.
    • Must have the manual dexterity to operate a computer and other necessary office equipment.
    • Must be able to tolerate areas containing dust, loud noises and bright lights.
    • Must be able to work varied shifts, weekends and holidays as needed.
    • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
    • Ability to speak distinctly and persuasively.
    • Must be able to read, write, speak, and understand English

    Education & Experience Requirements:

    • High school diploma or GED is required- College Degree preferred
    • 1-2 years supervisory experience
    • Excellent employee and customer service skills are essential
    • Must be able to perform basic math quickly
    • Must be able to get along with co-workers and work as a team
    • Must present a well-groomed appearance
    • Well-developed interpersonal skills
    • Must enjoy entertaining and communicating with the public
    • Excellent math skills and the ability to multi-task
    • Must possess and demonstrate a genuine desire to serve the public
    • Must have a professional appearance and be team player.
    • Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
    • Must be 21 years of age.

    License Requirements:

    • None

    Experience

    Required
    • Must Have Knowledge Of Poker As A Dealer
    • 1 - 2 years: Supervisor Experience

    Education

    Required
    • High School or better
  • 13 Days Ago

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Casino Controller
  • JACK Cleveland Casino
  • Cleveland, OH FULL_TIME
  • Reporting directly to the VP of Finance, this position directs the cashiering, casino credit and count room areas in a manner that safeguards the assets of the company. Serves as a dynamic and energet...
  • 26 Days Ago

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Table Games Supervisor Class
  • JACK Cleveland Casino
  • Cleveland, OH FULL_TIME
  • This will be a paid 6 - 8 week training program where you will learn all the fundamentals of being a table games supervisor with JACK Cleveland Casino. Below is a breakdown of what your program will l...
  • 26 Days Ago

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Field Service Technician (Casino/Gaming) - Cleveland, OH
  • Everi
  • Cleveland, OH FULL_TIME
  • Field Service Technician (Casino/Gaming) - Cleveland, OHDepartment: Field ServiceEmployment Type: Full TimeLocation: Cleveland, OhioReporting To: Field Services SupervisorDescriptionDo you enjoy being...
  • 27 Days Ago

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CMN Supervisor
  • Medical Service Company
  • Cleveland, OH FULL_TIME
  • MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
  • 1 Month Ago

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Security Site Supervisor
  • U.S. Protection Service LLC
  • Cleveland, OH FULL_TIME
  • SECURITY SUPERVISOR NEEDED!! Royce U.S. Protection Service is hiring a Site Security Supervisor for our Cleveland location! Royce – US Protection Service is seeking professional & exp. security, crimi...
  • 27 Days Ago

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0 Room Service Supervisor - Casino jobs found in Cleveland, OH area

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Front Desk Supervisor - $20/hour
  • Hotel Cleveland
  • Cleveland, OH
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
  • 4/26/2024 12:00:00 AM

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Sales Associate (Part-Time) - Tower City, Cleveland, OH
  • DTLR
  • Cleveland, OH
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience...
  • 4/26/2024 12:00:00 AM

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Assistant Store Manager - Tower City, Cleveland, OH
  • DTLR
  • Cleveland, OH
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience...
  • 4/26/2024 12:00:00 AM

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Sales Associate (Full-Time) - Tower City, Cleveland, OH
  • DTLR
  • Cleveland, OH
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience...
  • 4/26/2024 12:00:00 AM

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Project Executive - Criminal Justice
  • Gilbane Building Company
  • Cleveland, OH
  • Overview: Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team envir...
  • 4/26/2024 12:00:00 AM

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Mixologist
  • Hotel Cleveland
  • Cleveland, OH
  • Job Summary: The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. Th...
  • 4/26/2024 12:00:00 AM

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Barback
  • Inferno
  • Cleveland, OH
  • Barbacks are responsible for maintaining the cleanliness behind the bar and on the floor, collecting and washing glasswa...
  • 4/26/2024 12:00:00 AM

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Billing Operations Specialist
  • Informa Group Plc.
  • Cleveland, OH
  • Company Description Informa is a leading international events, intelligence and scholarly research group. Our purpose is...
  • 4/26/2024 12:00:00 AM

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Supervisor - Casino jobs
$29,746 to $54,388
Cleveland, Ohio area prices
were up 1.6% from a year ago