Room Service Supervisor - Casino jobs in Kansas City, MO

POSITION SUMMARY
The Employee in this position is responsible for providing superior service to both internal and external guests. The Count Room Clerk is also responsible accurate collection and counting of funds while maintaining complete confidentiality and professionalism.
JOB DUTIES AND RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions.

• Provides superior guest service, positively affects interactions with guests and Employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow Employees.
• Responsible for accurate and timely collection, counting, and recording of funds.
• Maintains constant awareness of activities of all areas assigned in order to observe and act appropriately in the event of any suspicious or irregular activity.
• Completes all company-required training within designated time frames.
• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
• Comply with our drug & alcohol-free workplace. Subject to post offer, for cause and post-accident drug tests.
• Must be able to obtain a Missouri Gaming License.
• Other duties as assigned.

Location: 100 Isle of Capri Boulevard, Boonville, Missouri 65233

Job Type: Part-time

Pay: $15.00 per hour