Room Service Supervisor - Casino jobs in Rock Island, IL

About Bally's: 

Bally's corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. 

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you. 

Job Summary:

As Supervisor - Count Room you will lead the team to accurately perform the drop and count of all gaming and non-gaming revenues.

Essential Functions:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Responsible for the counting and recording of Electronic Gaming Device bill validator drop boxes and Table game drop boxes.
• Responsible for Supervising the Bill Validator Drop Box collection/drop process.
• Count of non-gaming daily drop funds (i.e., Buffet, Steakhouse, Gift Shop, etc.).
• Maintain compliance with Internal Controls during processes.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Count and verify all currency.
• Run Verification Reports 
• Verify documentation and forms in the casino system. 
• All other duties as assigned.

Qualifications:

• High School graduate or equivalent
• Computer skills
• Cash Handling experience
• Excellent customer service skills
• Excellent written and verbal communication skills
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations

Physical Requirements:

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Able to be confined to a small area for a long period of time

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations. 

What’s in it for you: 

• Competitive wages with annual performance reviews 
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age*** 

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