Room Service Supervisor - Casino jobs in Sacramento, CA

Room Service Supervisor - Casino assists in all aspects of the room service function. Supervises the room service personnel in the receipt of orders, delivery of food, and billing of room service. Being a Room Service Supervisor - Casino ensures orders are recorded correctly and delivered promptly. May require a high school diploma or its equivalent. Additionally, Room Service Supervisor - Casino typically reports to a manager. The Room Service Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Service Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Server Casino Service Bar
  • Hard Rock Hotel & Casino Sacramento At Fire Mountain
  • Wheatland, CA FULL_TIME
  • Overview

    The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.

    Responsibilities

    Essential Functions:
    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
  • Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as an information center representative by providing information on all aspects of Hard Rock’s services and facilities.
  • Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
  • Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
  • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipates, identifies, and provides for guest needs.
  • Performs inventories and other duties as assigned.
  • Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.
  • Responsible for cleaning and distribution of ash trays.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Other duties as assigned.

    Qualifications

    Additional Requirements:
    (Licenses, Certifications, Testing, etc):
  • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Prior experience in the Gaming industry strongly preferred.
    Knowledge Of:
  • Table service procedures and table etiquette.
  • Excellent customer service skills.
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
    Ability To:
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Restock needed materials and retrieve dropped items.
  • Transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
  • Take orders, recite specials, and point specific items out on the menu to customers.
  • Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.

    Additional Details

    Closing:

    The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

  • Source: Casino Careers

  • 11 Days Ago

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High Steak's Room Manager
  • Thunder Valley Casino Resort
  • Lincoln, CA FULL_TIME
  • Overview Perform management responsibilities in accordance with all Company standards, policies, and procedures. Oversee the Steakhouse insuring the highest quality products and service are provided a...
  • 15 Days Ago

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High Steak's Room Runner
  • Thunder Valley Casino Resort
  • Lincoln, CA OTHER
  • Overview The High Steaks Room Runner is responsible for service, organizing and final preparation of all plates prior to delivery to the Guests’ tables. The Room Runner will also bring all completed p...
  • 18 Days Ago

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Cafe Room Runner
  • Thunder Valley Casino Resort
  • Lincoln, CA OTHER
  • Overview Perform service responsibilities in accordance with all company standards, policies, and procedures. Responsible for expediting the food line, garnishing dishes using established procedures. ...
  • 1 Month Ago

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In Room Dining Server
  • Thunder Valley Casino Resort
  • Lincoln, CA OTHER
  • Overview The In Room Dining Server will take Guests’ food and beverage orders and delivering food and beverage orders to Guests. Deliveries will be made to various areas of the property including, but...
  • 26 Days Ago

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Team Dining Room, Sous Chef
  • Thunder Valley Casino Resort
  • Lincoln, CA FULL_TIME
  • Overview .Supervises team dining room, coordinates, and directs activities of cooks and other kitchen personnel engaged in preparing and cooking foods during assigned shift. Essential Functions The So...
  • 26 Days Ago

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0 Room Service Supervisor - Casino jobs found in Sacramento, CA area

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Supervisor - Casino jobs
$32,745 to $59,871
Sacramento, California area prices
were up 2.5% from a year ago