SAP Basis Consultant provides technical support and leadership on SAP Basis systems including establishing standards and requirements, evaluating and directing enhancements, and implementing solutions for performance monitoring, and systems configuration, design and implementation. Designs and develops SAP architecture requirements and specifications to ensure the system is meeting corporate needs. Being a SAP Basis Consultant requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a SAP Basis Consultant typically requires 10+ years of related experience. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. (Copyright 2024 Salary.com)
What we offer
Job summary
The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development.
Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards.
The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region.
You will
Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes.
These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)
Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.
Profitability : Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth.
Utilize financial data to analyze key metrics while planning immediate and long-term goals.
Management Development : Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development.
Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.
Staff Development : Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability.
Assist each assigned owner by monitoring their employees’ developmental processes as needed.
This may be project-based or recurring.
You have
Working conditions
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada.
Our 2,200 individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Last updated : 2024-03-02
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