SB Financial Services Relationship Manager develops and manages banking relationships with small business customers to acquire new business, sell financial products and services and grow the portfolio. Prospects for new customers, upsell opportunities, and referrals. Being a SB Financial Services Relationship Manager develops and maintains strong relationships with referral sources. Engages with existing customers to understand their financial needs and provide suggestions for products and services that benefit small businesses throughout the business cycle. Additionally, SB Financial Services Relationship Manager serves as point of contact and advocates for customers to answer questions, resolve issues, and provide product information. Maintains an in-depth understanding of product offerings and coordinates with other areas of the bank to upsell or deliver services to customers. Monitors and maintains assigned portfolio to ensure appropriate risk profile. Follows all regulatory and organizational policies and procedures. Requires a bachelor's degree or equivalent. Typically reports to a manager. The SB Financial Services Relationship Manager occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a SB Financial Services Relationship Manager typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Job Duties: Provide quality customer service to all existing and potential customers. Work towards the generation, promotion, and maintenance of a quality work environment for all staff of Amarillo National Bank. Maintain a positive attitude and providing team support. Responsible for the daily management of assigned accounts and the overall maintenance of all aspects of the account relationship to retain and grow business. Make Marketing calls on existing and potential customers and report them to the Marketing Department to be discussed at weekly Marketing Meetings. Work closely with internal and external investment advisors to assist your customers in the administration, allocation, and investments of retirement plans and IRAs. Provide backup to other team members as needed.
Requirements: College degree required. 5 or more years of experience in Retirement Plans or related experience required. A working knowledge of ERISA, accounting and computer applications preferred. Must be able to communicate effectively with all levels of management and customers. Must be able to create and maintain good Bank image in dealing with the public, both business and non-business contacts. Proficient in Word, Excel, and PowerPoint.
Job Type: Full-time
Pay: $1.00 per year
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Weekly schedule:
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Work Location: In person
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